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Open nowPosted 31 days ago

IT Servicedesk Medewerker

EURES job mobility portal314,718 open roles

Where
Zuidoost-Noord-Brabant, Netherlands
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Your applicationOpen nowIT Servicedesk MedewerkerEURES job mobility portal · Zuidoost-Noord-Brabant, Netherlands
  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on EURES job mobility portal's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: posted 31 days ago

The posting

IT Servicedesk Medewerker Verwijder Opslaan Opslaan Waar ben je naar op zoek? IT Servicedesk Medewerker - 32 - 40 uur per week - Een goed salaris - Een reiskostenvergoeding via mobiliteitsapp - Een laptop en thuiswerkset - Een afgeronde mbo-opleiding - Minimaal 3 jaar werkervaring - Werken voor een topwerkgever - Ruimte om jezelf te ontwikkelen - Professioneel en persoonlijk Wil jij als Servicedesk Medewerker van echte waarde zijn? Zo werkt het bij BDO: Aandacht kunnen geven aan wat jij echt belangrijk vindt en zo het verschil maken. BDO Digital Technology Services (DTS), de IT afdeling, is de plek waar jij dit samen met jouw collega's doet. Zo ben je het eerste aanspreekpunt voor collega's en klanten van BDO en speel je een belangrijke rol in hun dagelijkse digitale werkervaring. Met jouw servicegerichte instelling zorg je ervoor dat gebruikers snel en professioneel worden geholpen bij vragen, incidenten en verzoeken rondom hun digitale werkplek. Verder zet jij jouw ervaring en communicatieve vaardigheden in bij het aannemen, analyseren en oplossen van meldingen. Je denkt actief mee met gebruikers, werkt nauw samen met andere IT-teams en bewaakt een optimale dienstverlening. Daarbij staat niet alleen het oplossen van vragen centraal, maar vooral het bieden van een positieve gebruikerservaring. Je krijgt veel ruimte om jezelf te ontwikkelen en steeds meer kennis op te bouwen van de IT-dienstverlening binnen BDO. Samen met je collega's draag je bij aan continue verbetering van onze diensten, kennisbank en dienstverlening. Andere taken van de Servicedesk Medewerker: - Je bent het eerste aanspreekpunt voor collega's en klanten die ondersteuning nodig hebben bij IT-vragen, incidenten en serviceverzoeken. - Je registreert, analyseert en behandelt meldingen via telefoon, chat en ITSM-tooling. - Je lost zoveel mogelijk meldingen zelfstandig op tijdens het eerste contact. - Je bewaakt de voortgang van incidenten en verzoek...

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    The review screen in CV Rocket: how each CV was read, round by round.
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