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Open nowPosted 19 hours ago

IT Support Engineer

EURES job mobility portal370,340 open roles

Where
Groot-Amsterdam, Netherlands
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Your applicationOpen nowIT Support EngineerEURES job mobility portal · Groot-Amsterdam, Netherlands
  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

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The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. EURES job mobility portal postings stay open a median of 3 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.2%30 days
This job: posted 19 hours ago

EURES job mobility portal median: 3 days open

The posting

IT Support Engineer IT Support engineer, niet zo maar bij een bedrijf, nee bij VBVB ICT. Hartje Amsterdam, kunst & cultuur, klanten als: Paradiso, Artis, musea, theaters, non-profit bedrijven, echt wat voor jou? Lees snel verder en reageer. Amsterdam 32 - 40 uur ICT Functieomschrijving Een IT Support Engineer bij VBVB is een ICT'er met kennis om onze klanten te ondersteunen. Je bent een oplosser geen doorverwijzer! Vanuit hartje Amsterdam beheren wij de ICT-omgevingen van onze klanten en ben jij hét aanspreekpunt. Je hebt een brede interesse voor ICT omdat wij verschillende omgevingen inrichten en beheren. Je bent het eerste aanspreekpunt binnen onze organisatie als het gaat om ICT gerelateerde vragen. Met de juiste drive, passie voor je vak en positieve instelling, liggen er talloze mogelijkheden om je bij de organisatie verder te ontwikkelen. Wat zijn voor jou de dagelijkse werkzaamheden? - Je lost inkomende tickets op en staat klanten telefonisch te woord; - Je handelt samen met de collega's van de servicedesk calls, changes en reparatietrajecten af; - Je bereid Intern voor, configureert werkstations en servers voor onze klanten; - Je registreert, administreert en analyseert tickets, problemen/storingen en oplossingen, zet ze zo nodig door, bewaakt de voortgang daarvan en verzorgt de terugkoppeling; - Je controleert of gestelde doelstellingen m.b.t. SLA's worden nageleefd en acteert of escaleert tijdig; - Je bent up to date met je kennis (wij faciliteren trainingen/opleidingen) - Je zorgt ervoor dat je op de hoogte bent van de lopende incidenten en changes bij de SLA klanten; - Je assisteert bij projecten. Welke kennis en ervaring breng jij mee? - Je hebt minimaal 1-3 jaar ervaring in een gelijksoortige functie - Je hebt minimaal een MBO ICT (niveau 4) werk- en denkniveau - Je bent klant- en servicegericht - Je bent communicatief vaardig, leest en schrijft foutloos Nederlands en werkt graag samen met klanten en col...

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