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Open nowPosted 21 hours ago

IT Support Engineer

EURES job mobility portal396,057 open roles

Where
Oost-Zuid-Holland, Netherlands
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Your applicationOpen nowIT Support EngineerEURES job mobility portal · Oost-Zuid-Holland, Netherlands
  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on EURES job mobility portal's own form.

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The clock on this job

Early applications get read.

8.1% of postings close within 7 days. Measured by our own scanner across the market. EURES job mobility portal postings stay open a median of 3 days.

Share of postings closed within
  1. 1.7%1 day
  2. 3.6%3 days
  3. 8.1%7 days
  4. 15.0%14 days
  5. 33.9%30 days
This job: posted 21 hours ago

EURES job mobility portal median: 3 days open

The posting

Als Support Engineer ben jij de specialist die onze gebruikers snel en adequaat helpt bij hun ICT-vragen en storingen. Met jouw technische kennis en klantgerichte aanpak zorg jij voor een soepele werking van ICT-voorzieningen en blije gebruikers. Jouw rol Je bent het eerste aanspreekpunt voor gebruikers die technische ondersteuning nodig hebben. Je neemt meldingen aan via telefoon, e-mail en het IT Service Managementsysteem, analyseert de problemen en biedt oplossingen of schakelt collega-specialisten in wanneer dat nodig is. Je bewaakt de voortgang van de meldingen en houdt gebruikers zorgvuldig op de hoogte. Ook ondersteun je bij installaties, configuraties en het beheer van ICT-middelen en draag je bij aan projecten, waaronder de implementatie van nieuwe systemen en werkplekoplossingen. Flexibiliteit, overzicht en heldere communicatie zijn hierbij essentieel. Wie we zoeken - Je hebt een mbo-diploma in een ICT-richting en bent bekend met Microsoft-producten en ICT-voorzieningen. - Ervaring met IT Service Management-methodieken zoals ITIL of ISM is een pré. - Je hebt gewerkt met systemen als TOPdesk of vergelijkbare tools. - Je bent klantvriendelijk, proactief en kunt goed prioriteiten stellen, ook onder druk. - Heldere communicatie, zowel mondeling als schriftelijk, is voor jou vanzelfsprekend. - Je bent flexibel en kunt op verschillende locaties ondersteuning bieden. - In het bezit van rijbewijs B.

Wat we bieden - Een dynamische en informele werkomgeving met veel ruimte voor persoonlijke groei. - Mogelijkheden om je ICT-kennis verder uit te breiden door begeleiding en training. - Aantrekkelijke arbeidsvoorwaarden en een betrokken teamcultuur. - Regelmatige teamactiviteiten zoals donderdagmiddagborrels en bedrijfsuitjes. - Een jaarlijkse buitenlandse reis om het teamgevoel te versterken.

Over Fortiflex Fortiflex B.V. is een organisatie waar je kunt rekenen op een prettige werksfeer en waar ontwikkeling centraal staat. Je werkt op diverse locaties

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