Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 17 hours ago

IT Support Technician – L1 Resident Engineer (M/F/X)

EURES job mobility portal441,128 open roles

Where
Liège, Belgium
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowIT Support Technician – L1 Resident Engineer (M/F/X)EURES job mobility portal · Liège, Belgium

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on EURES job mobility portal's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

8.3% of postings close within 7 days. Measured by our own scanner across the market. EURES job mobility portal postings stay open a median of 6 days.

Share of postings closed within
  1. 1.9%1 day
  2. 3.9%3 days
  3. 8.3%7 days
  4. 15.3%14 days
  5. 34.2%30 days
This job: posted 17 hours ago

EURES job mobility portal median: 6 days open

The posting

As L1 Resident Engineer, you are the first point of contact for all IT incidents and requests on site. You combine deskside support and helpdesk.

User support

  • Provide Level 1 IT support, on site and remotely, to employees at the Liège site
  • Diagnose and resolve common incidents: laptops, desktops, monitors, docking stations, printers, headsets and peripherals
  • Support Windows 10/11 and Microsoft 365 environments (Outlook, Teams, Word, Excel, PowerPoint, OneDrive), as well as basic application support
  • Resolve basic connectivity issues (LAN, Wi-Fi, VPN)
  • Support meeting rooms and videoconferencing equipment (Teams, cameras, microphones, screens)

Access and security

  • Manage access: accounts, password resets, MFA and authentication, in line with security procedures
  • Apply IT security policies and immediately report any suspicious incident (phishing, malware, unauthorised access)

Hardware and lifecycle

  • Install, configure and prepare IT equipment (PCs, iOS/Android mobile devices, peripherals)
  • Handle IT onboarding and offboarding of employees (workstation preparation, handover and collection of equipment, access rights)
  • Keep the IT inventory up to date and coordinate replacements, warranties, repairs and disposals
  • Tickets, escalation and coordination
  • Log, prioritise, track and close tickets in the ITSM tool (ServiceNow, Jira Service Management…)
  • Escalate complex incidents to L2/L3 teams with a full diagnosis, and follow them up in line with SLAs
  • Act as the link with central IT teams, service providers and external suppliers
  • Inform local management of major incidents or service interruptions
  • Contribute to IT documentation (knowledge base, procedures, troubleshooting guides)

You are not just a ticket-taker: you are the local IT point of reference and help ensure the continuity of the site's IT services.

THE TEAM & THE MANAGER

Based at the Liège office, you report directly to the Station Manager, Pierre Jeurissen. You work closely with SAL International's IT teams in Belgium and Saudi Arabia.

Essential

  • Bachelor's degree or equivalent technical qualification in IT
  • At least 2 years' experience in helpdesk, service desk, desktop support or field support
  • Fluent French and English, both spoken and written
  • Strong command of Windows 10/11 and Microsoft 365; basic knowledge of Active Directory / Entra ID (Azure AD) and MFA
  • Basic knowledge of networking (TCP/IP, DNS, DHCP) and cybersecurity

Assets

  • Knowledge of Arabic
  • Experience as a Resident Engineer / Onsite Support Engineer
  • Experience in the aviation or logistics sector, in an international environment
  • IT certifications (CompTIA A+, ITIL Foundation, Microsoft…)

Soft skills

  • Customer focus and service mindset
  • Autonomy and rigour in incident management
  • Clear communication with non-technical users
  • Hands-on, proactive attitude
From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against EURES job mobility portal's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on EURES job mobility portal's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    EURES job mobility portal's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.