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Open nowPosted 38 hours ago

Itil Procesmanager

EURES job mobility portal554,643 open roles

Where
Groot-Rijnmond, Netherlands
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Your applicationOpen nowItil ProcesmanagerEURES job mobility portal · Groot-Rijnmond, Netherlands

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on EURES job mobility portal's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

10.1% of postings close within 7 days. Measured by our own scanner across the market. EURES job mobility portal postings stay open a median of 6 days.

Share of postings closed within
  1. 2.0%1 day
  2. 4.0%3 days
  3. 10.1%7 days
  4. 15.8%14 days
  5. 34.0%30 days
This job: posted 38 hours ago

EURES job mobility portal median: 6 days open

The posting

ITIL Procesmanager | 12mnd | 36-40 uur | ICT & Procesmanagement Rotterdam Introductie Wil jij als ITIL Procesmanager een directe bijdrage leveren aan stabiele en toekomstbestendige ICT-dienstverlening? In deze uitdagende opdracht krijg je de regie over het ontwerpen, verbeteren en borgen van serviceprocessen binnen een complexe ICT-omgeving. Je werkt op het snijvlak van ITIL, Agile, governance en procesverbetering en hebt veel invloed op de kwaliteit van de dienstverlening. De functie Als ITIL Procesmanager ben je verantwoordelijk voor het ontwerpen, implementeren en optimaliseren van ICT-processen. Je zorgt ervoor dat processen niet alleen goed zijn ingericht, maar ook worden toegepast, gemonitord en continu verbeterd. Je schakelt moeiteloos tussen ITIL-processen en Agile werkwijzen. Daarbij zorg je voor samenhang tussen dienstverlening, kwaliteit en organisatiedoelstellingen. Je werkzaamheden bestaan onder andere uit: - Initiëren, ontwerpen en implementeren van procesverbeteringen binnen ITIL- en Agile-processen. - Analyseren van businessbehoeften en vertalen naar concrete verbeterinitiatieven. - Monitoren van kritische processen, KPI's en kwaliteitsnormen. - Opstellen en onderhouden van procesbeschrijvingen, werkinstructies en rapportages. - Signaleren en oplossen van knelpunten binnen de ICT-dienstverlening. - Coördineren en optimaliseren van organisatiebrede ICT-processen. - Adviseren over governance, compliance en procesinrichting. - Ondersteunen van projecten vanuit jouw expertise op het gebied van procesmanagement. Stimuleren van continu verbeteren binnen teams en processen. Met jouw inzet ontstaat meer structuur, transparantie en kwaliteit binnen de dienstverlening. Dit breng je mee Must-haves - Hbo werk- en denkniveau, bij voorkeur richting ICT. - Minimaal 3 jaar ervaring binnen een ICT-omgeving. - Aantoonbare ervaring met proces- en kwaliteitsmanagement. - Ervaring met IT-procesmanagement, procesdocumentatie e...

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