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Open nowPosted 2 days ago

Junior E-Commerce / Klantenservice Medewerker

EURES job mobility portal314,718 open roles

Where
Zuidoost-Noord-Brabant, Netherlands
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Your applicationOpen nowJunior E-Commerce / Klantenservice MedewerkerEURES job mobility portal · Zuidoost-Noord-Brabant, Netherlands

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on EURES job mobility portal's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.7%1 day
  2. 3.5%3 days
  3. 7.8%7 days
  4. 14.6%14 days
  5. 34.1%30 days
This job: posted 2 days ago

The posting

Vespo HomeWerken bij Vespo Junior E-commerce / klantenservice medewerker - Brands Ben jij servicegericht, digitaal vaardig en krijg je energie van zowel het helpen van klanten als het verbeteren van de online klantbeleving? Vind je het leuk om afwisselend bezig te zijn met klantvragen, productinformatie en onze webshop? Dan zijn wij op zoek naar jou! Als Junior E-commerce & Klantenservice Medewerker combineer je twee belangrijke onderdelen van onze organisatie. Je bent een aanspreekpunt voor onze klanten én ondersteunt bij het dagelijkse beheer en de optimalisatie van onze webshop en marketplaces. Daarmee draag je direct bij aan een optimale klantbeleving, zowel tijdens het online winkelen als bij het contact met onze klantenservice. Wat houdt de functie in? Binnen e-commerce ondersteun je bij het dagelijkse beheer van onze webshop, marketplaces en aanverwante systemen. Je zorgt ervoor dat productinformatie volledig, actueel en aantrekkelijk is en dat nieuwe producten tijdig op de juiste kanalen beschikbaar zijn. Daarnaast kijk je kritisch naar de webshop en signaleer je mogelijkheden om de vindbaarheid, gebruiksvriendelijkheid en online klantreis verder te verbeteren. Binnen klantenservice help je klanten via telefoon, e-mail, chat, WhatsApp en social media met vragen over onder andere producten, bestellingen, leveringen en retouren. Je denkt mee met de klant en krijgt binnen bepaalde kaders de ruimte om zelfstandig passende oplossingen te bieden. De inzichten die je uit klantcontacten haalt, gebruik je om onze informatievoorziening verder te verbeteren. Jouw belangrijkste werkzaamheden: - Je beheert en actualiseert productinformatie en andere content in de webshop en op marketplaces. - Je voert nieuwe producten op, verrijkt productdata en past waar nodig teksten, afbeeldingen en overige content aan. - Je bewaakt dat nieuwe producten tijdig en met volledige en correcte productinformatie op de juiste online kanalen worden gepubl...

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    The review screen in CV Rocket: how each CV was read, round by round.

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