The posting
- Science and Technology - Supply Chain and Procurement Junior IT Service Management Specialist (In-house) Job Category: Information Technology Work Location: Hybrid Office Location: Gorinchem, NL Job Type: Full Time Job ID: 6213 At Corbion, we exist to champion preservation in all its forms, preserving food and food production, health, and our planet. Please note: We only consider candidates who are currently residing in the Netherlands. Hybrid working: Remote work is possible for up to two days per week. It is a requirement to work from the office at least three days per week, including at least two days at our Gorinchem office. The role As a Service Management Specialist, you will help shape and improve Corbion's global IT service delivery. Working alongside experienced colleagues and partners, you will contribute to the design, governance, and ongoing improvement of IT Service Management (ITSM) processes across the organization. Your focus will be on supporting and improving ITIL-based processes and helping create a seamless end-user experience. You will work with our current ITSM platform, Topdesk, and contribute to the organization's planned transition to ServiceNow. You will connect business stakeholders, internal IT teams, and external service providers, helping translate requirements into practical and efficient service processes. The role offers room to learn, take responsibility, and build your expertise while contributing to the future of IT service delivery in a global organization. Key Responsibilities - Support and help improve ITIL-aligned processes such as Incident, Problem, Change, and Service Request Management - Help manage the ITSM platform (currently Topdesk) and support workflows, automation, and integrations that meet business needs - Contribute to the preparation and implementation of a future migration to ServiceNow, helping improve processes before and after the transition - Collaborate...



