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Open nowPosted 16 days ago

Junior IT Support Engineer NL-FR

EURES job mobility portal314,718 open roles

Where
Oudenaarde, Belgium
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Your applicationOpen nowJunior IT Support Engineer NL-FREURES job mobility portal · Oudenaarde, Belgium

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on EURES job mobility portal's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: posted 16 days ago

The posting

Wat houdt de functie van IT Support Engineer in?

Als Junior IT Support Engineer is het jouw missie om jouw analytische en technische vaardigheden te gebruiken om de specifieke behoeften van de klant te identificeren en te begrijpen. Je bent verantwoordelijk voor het oplossen van problemen bij eindgebruikers.

Het klantencontact en technische problemen oplossen vormen een belangrijk deel van jouw dagelijks werk. Als Support Engineer maak je deel uit van ons Managed IT Solutions (MITS) team.

En als je deze job leuk vindt, kan je hem net zo goed doen bij de Beste Werkplek van België sinds 2015! ;-)

Wat zijn je taken als IT Support Engineer?

Na een grondige opleiding op maat ben je tot het volgende in staat:

  • Inkomende oproepen en mails beantwoorden van eindgebruikers
  • Tickets behandelen die de klant verder helpen: wachtwoorden recoveren, printerproblemen verhelpen, applicatieve problemen oplossen ...
  • Documenteren van problemen & de uitgewerkte oplossing
  • Zowel remote als on premise klanten helpen met hun problemen
  • Troubleshooten om bugs, netwerkproblemen, hardware storingen ... te verhelpen
  • Standaard processen & procedures verbeteren

Wie zoeken we als Customer Support Engineer?

Must-have:

  • Bachelor- of masterdiploma in IT
  • Rijbewijs B
  • Goede probleemoplossende, organisatorische en luistervaardigheden
  • Zeer goede interpersoonlijke vaardigheden en het vermogen om goed in een team te werken
  • Communicatief zijn en houden van klantencontact
  • Nederlandstalig of Franstalig met zeer goede kennis van de andere taal
  • 0 tot 2 jaar ervaring in een gelijkaardige functie

Nice-to-have:

  • Nieuwsgierig, zelfstandig ingesteld
  • Flexibele mindset & bereid zijn om buiten de normale werkuren te werken
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  2. 25 readers review it

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    The review screen in CV Rocket: how each CV was read, round by round.

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  4. Every reply, sorted

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  5. Reply with AI

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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