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Open nowPosted 23 days ago

Junior klantendienstmedewerker

EURES job mobility portal103,471 open roles

Where
Gent, Belgium
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Your applicationOpen nowJunior klantendienstmedewerkerEURES job mobility portal · Gent, Belgium
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  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

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The clock on this job

Early applications get read.

7.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.3%3 days
  3. 7.7%7 days
  4. 14.0%14 days
  5. 33.7%30 days
This job: posted 23 days ago

The posting

Ben jij aan het begin van je professionele carrière en heb je zin om te starten in een klantgerichte rol binnen een dynamische e-commerceomgeving waar je goed wordt begeleid en écht impact hebt op de klantbeleving? Dan is deze functie iets voor jou.

Als Junior Klantendienstmedewerker ben jij het eerste aanspreekpunt voor onze klanten. Je helpt hen bij vragen en problemen en zorgt voor een vlotte, vriendelijke en professionele service. Je hoeft nog geen expert te zijn: via opleidingen en coaching leer je alles over onze producten, systemen en manier van werken.

Wat ga je doen als junior klantendienstmedewerker?

  • Klanten ondersteunen via telefoon en e-mail
  • Vragen beantwoorden over bestellingen, leveringen, facturen en eenvoudige technische problemen (B2C & B2B)
  • Stap voor stap productkennis opbouwen via interne opleidingen
  • Klantendossiers correct registreren en opvolgen
  • Samenwerken met collega’s en coaches om jezelf verder te ontwikkelen
  • Actief meedenken over verbeteringen in onze dienstverlening
  • Mee zorgen voor een positieve klantervaring

We zoeken een gemotiveerd Junior klantendienstmedewerker met interesse in klantendienst en service:

  • Je bent een schoolverlater of hebt al een eerste relevante werkervaring achter de rug;
  • Je hebt interesse in klantendienst, customer care of e-commerce;
  • Je communiceert vlot en correct in het Nederlands;
  • Je bent leergierig, positief ingesteld en neemt initiatief;
  • Je werkt graag samen in teamverband;
  • Je hebt basiskennis van MS Office en leert snel nieuwe systemen;
  • Je beschikt over een rijbewijs B (of eigen wagen)
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