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Open nowPosted 9 days ago

(Junior) Logistiek Customer Service Medewerker

EURES job mobility portal314,718 open roles

Where
Achterhoek, Netherlands
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Your applicationOpen now(Junior) Logistiek Customer Service MedewerkerEURES job mobility portal · Achterhoek, Netherlands

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on EURES job mobility portal's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: posted 9 days ago

The posting

Fulltime (Junior) Logistiek Customer Service Medewerker. Ben jij klantgericht, oplossingsgericht én administratief sterk? Salaris tussen €14,99 en €19,00 bruto per uur.

Alles wat je moet weten

Waar ga je aan de slag?

JCL Logistics Benelux B.V. is een toonaangevend logistiek bedrijf dat gespecialiseerd is in toekomstgerichte full-service oplossingen. Met een uitgebreid netwerk van 55 locaties in 8 landen biedt JCL flexibele diensten zoals transport, opslag, verpakking en orderpicking. Vanuit de vestiging in 's-Heerenberg worden dagelijks hoogwaardige logistieke processen uitgevoerd, waarbij kwaliteit en klanttevredenheid centraal staan. JCL's innovatieve aanpak en sterke focus op samenwerking maken het een betrouwbare partner in de snel veranderende logistieke sector.Wat ga je doen?

Als (Junior) Customer Service Medewerker ben jij het eerste aanspreekpunt en daarmee hét visitekaartje van ons merk. Met jouw scherpe blik, oplossingsgerichte mindset en vriendelijke toon zorg je ervoor dat iedere klant zich gehoord, geholpen én gewaardeerd voelt. Jij bewaakt het overzicht, schakelt snel en betrekt de juiste collega's om onze belofte waar te maken: een uitstekende service en een klantbeleving die verwachtingen overtreft. Dit ga je doen: • Je registreert klachten en beantwoordt klantvragen via diverse kanalen, van mail tot telefoon. • Je verwerkt bestellingen nauwkeurig en houdt de status van zendingen strak in de gaten. • Je signaleert knelpunten in processen en levert proactief input voor verbetering. • Je werkt intensief samen met collega's uit verschillende afdelingen om te zorgen dat elke fiets op tijd én in perfecte staat bij de klant aankomt.Wat vragen wij van jou?

Voor deze veelzijdige functie zoeken wij een gemotiveerde kandidaat die: • Enkele jaren ervaring heeft in een vergelijkbare functie en weet wat er nodig is om klanten op een professionele en effectieve manier te ondersteunen. • Ook onder druk het overzicht b

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