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Open nowPosted 9 days ago

Junior Operational Account Manager Job

EURES job mobility portal552,729 open roles

Where
Groot-Amsterdam, Netherlands
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Your applicationOpen nowJunior Operational Account Manager JobEURES job mobility portal · Groot-Amsterdam, Netherlands
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The clock on this job

Early applications get read.

9.4% of postings close within 7 days. Measured by our own scanner across the market. EURES job mobility portal postings stay open a median of 6 days.

Share of postings closed within
  1. 1.8%1 day
  2. 3.9%3 days
  3. 9.4%7 days
  4. 15.5%14 days
  5. 33.8%30 days
This job: posted 9 days ago

EURES job mobility portal median: 6 days open

The posting

Search Jobs Job Description Job Title: Junior Operational Account Manager Req ID: 572266 Posting Start Date: 24/06/2026 General information CEVALogistics Air Freight Full Time CEVA Logistics is een toonaangevende internationale logistieke dienstverlener. In de regio Benelux hebben we meer dan 50 vestigingen verspreid over 30 locaties, waar we met ruim 11.000 collega's dagelijks bijdragen aan ons succes. JOUW ROL CEVA Logistics breidt haar commerciële airfreight-afdeling uit met een nieuw teamlid. Daarom zijn wij op zoek naar een gedreven Junior Operational Account Manager die het verschil wil maken. In deze rol krijg je de verantwoordelijkheid over een aantal bestaande accounts. Vanwege hun potentie en omvang verdienen deze klanten extra aandacht, en daar kom jij in beeld. Je zorgt voor optimale klanttevredenheid, behoudt en ontwikkelt relaties en benut commerciële kansen om de samenwerking verder uit te bouwen. Je werkt nauw samen met het Customer Service Team op onze locatie in Schiphol-Rijk en rapporteert aan de National Customer Service Manager. Als Junior Account Manager ben jij het aanspreekpunt voor meerdere luchtvrachtklanten. Je bent dagelijks in contact met klanten via e-mail, telefoon en ons CRM systeem. Jij houdt het overzicht én bewaakt de voortgang. Daarnaast ben je verantwoordelijk voor: - Het bijhouden en optimaliseren van Standard Operating Procedures; - Cross- en upselling en het identificeren van nieuwe groeimogelijkheden binnen bestaande accounts; - Het onderhouden en verdiepen van klantrelaties; - Het opstellen van commerciële plannen binnen de gestelde richtlijnen; - Analyseren en presenteren van prestaties, forecasts en financiële rapportages aan klant en management; - Initiëren en leiden van verbeterprojecten om onze service continu te optimaliseren; - Zorgen voor het behalen van klant-KPI's en ingrijpen waar nodig. - Je fungeert als escalatie punt; - Je ondersteunt de Senior Account Manage...

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