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Open nowPosted 4 days ago

Key Account Manager HVAC

EURES job mobility portal370,340 open roles

Where
Gent, Belgium
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Your applicationOpen nowKey Account Manager HVACEURES job mobility portal · Gent, Belgium
  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on EURES job mobility portal's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. EURES job mobility portal postings stay open a median of 3 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.8%14 days
  5. 34.2%30 days
This job: posted 4 days ago

EURES job mobility portal median: 3 days open

The posting

Voor onze klant, een stabiele en ambitieuze speler binnen HVAC en technische dienstverlening, zijn we op zoek naar een Key Account Manager HVAC. In deze functie ben je het centrale aanspreekpunt voor een vaste portefeuille aan B2B-serviceklanten.

Je combineert sterk relatiebeheer met technische kennis en zorgt ervoor dat klanten kunnen rekenen op een kwalitatieve en professionele dienstverlening.

  • Fungeren als vast aanspreekpunt voor toegewezen klanten en hun servicevragen.
  • Coördineren van technische interventies en dispatchen van techniekers.
  • Voorbereiden en opvolgen van de service na overdracht vanuit projecten.
  • Organiseren van regelmatige servicemeetings met klanten.
  • Opbouwen van een grondige kennis van de klant en de aanwezige HVAC-installaties.
  • Bewaken van gemaakte afspraken, kwaliteit en servicelevels.
  • Opvolgen en analyseren van KPI's en voorstellen doen ter verbetering.
  • Proactief meedenken met klanten en anticiperen op toekomstige behoeften.
  • Detecteren van commerciële opportuniteiten bij bestaande klanten.
  • Uitbreiden van bestaande onderhoudscontracten en identificeren van kleinere bijkomende projecten.
  • Continu streven naar een optimale klantbeleving en langdurige klantenrelaties.
  • Een stevige technische basiskennis van HVAC binnen een B2B-omgeving.
  • Kennis van de belangrijkste HVAC-componenten, onderhoudscycli en technische storingen.
  • Technische informatie kunnen begrijpen om techniekers correct aan te sturen en klanten inhoudelijk te adviseren.
  • Ervaring binnen accountmanagement, klantenbeheer of een technisch-commerciële functie.
  • Sterk organisatorisch vermogen en vlot prioriteiten kunnen bepalen.
  • Gestructureerd werken en het overzicht bewaren in een dynamische serviceomgeving.
  • Analytisch ingesteld en comfortabel met het opvolgen van KPI's.
  • Zelfstandig klantenrelaties kunnen beheren en verantwoordelijkheid durven nemen.
  • Professionele, klantgerichte en oplossingsgerichte communicatie.
  • Commerciële feeling om bijkomende behoeften en opportuniteiten bij klanten te herkennen.
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