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Open nowPosted 47 hours ago

Klantadviseur

EURES job mobility portal552,729 open roles

Where
Noord-Friesland, Netherlands
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Your applicationOpen nowKlantadviseurEURES job mobility portal · Noord-Friesland, Netherlands

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on EURES job mobility portal's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

9.6% of postings close within 7 days. Measured by our own scanner across the market. EURES job mobility portal postings stay open a median of 6 days.

Share of postings closed within
  1. 1.9%1 day
  2. 3.9%3 days
  3. 9.6%7 days
  4. 15.6%14 days
  5. 33.9%30 days
This job: posted 47 hours ago

EURES job mobility portal median: 6 days open

The posting

Klantadviseur (mdw KCC) Detachering Bedrijfsvoering 0-3 jaar Mbo Friesland 32 - 40 uur €2596 - €3743 Word het eerste aanspreekpunt voor inwoners in Buitenpost. Zet jouw KCC-ervaring in en help mee om de dienstverlening elke dag slimmer te maken. Dit ga je doen Als klantadviseur (medewerker KCC) bij Gemeente Achtkarspelen in Buitenpost ben jij het eerste aanspreekpunt voor inwoners. Je handelt vragen en meldingen af via telefoon, e-mail, post en social media en zorgt dat iemand snel weet waar hij of zij aan toe is. Of het nu gaat om een paspoortaanvraag, een vraag over een WOZ-beschikking, een vergunning of een melding over een kapotte stoeptegel: jij achterhaalt de juiste informatie, kiest de beste route en houdt regie op de afhandeling. Je beantwoordt vragen direct als dat kan, raadpleegt systemen en de kennisbank, schakelt met vakafdelingen, verbindt warm door of zet een terugbelverzoek uit. Alles wat je doet leg je zorgvuldig vast in het klantcontactsysteem, zodat het klantbeeld steeds completer wordt. Naast je KCC-werk draai je ook mee bij de receptie van het gemeentehuis, gemiddeld twee dagdelen per week, en eens per enkele weken in de avonddienst op donderdagavond. Je helpt inwoners én collega's vooruit. In deze opdracht pak je onder andere het volgende op: - Beantwoorden en registreren van klantvragen via telefoon, e-mail, post en social media, met focus op heldere uitleg en een correcte vastlegging in het klantcontactsysteem. - Direct afhandelen waar mogelijk en, waar nodig, informatie ophalen in systemen zoals het klantregistratiesysteem, de kennisbank en het zaaksysteem. - Samenwerken met vakafdelingen: warm doorverbinden, terugbelverzoeken uitzetten en opvolging bewaken zodat de inwoner niet tussen wal en schip valt. - Meedraaien bij de receptie van het gemeentehuis (gemiddeld twee dagdelen per week) en periodiek de donderdagavond-dienst. - Signaleren van knelpunten zoals het niet halen van servicenormen, onjuiste k...

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  1. A CV for this posting

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  2. 25 readers review it

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    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on EURES job mobility portal's form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    EURES job mobility portal's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

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  5. Reply with AI

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