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Open nowPosted 25 hours ago

Klantadviseur Service & Behoud

EURES job mobility portal612,521 open roles

Where
Groot-Rijnmond, Netherlands
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Your applicationOpen nowKlantadviseur Service & BehoudEURES job mobility portal · Groot-Rijnmond, Netherlands
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The clock on this job

Early applications get read.

10.7% of postings close within 7 days. Measured by our own scanner across the market. EURES job mobility portal postings stay open a median of 9 days.

Share of postings closed within
  1. 2.0%1 day
  2. 4.4%3 days
  3. 10.7%7 days
  4. 16.1%14 days
  5. 34.1%30 days
This job: posted 25 hours ago

EURES job mobility portal median: 9 days open

The posting

Klantadviseur Service & Behoud 24 - 40 uur per week €17,43 per uur Beschrijving Wat ga je precies doen Een klant twijfelt over zijn abonnement of wil het opzeggen. Jij gaat het gesprek aan, ontdekt wat er speelt en kijkt samen naar de mogelijkheden. Met jouw communicatieve skills en inlevingsvermogen zorg je ervoor dat de klant goed geholpen wordt. Dit ga je doen: - Klanten helpen: je beantwoordt vragen over abonnementen, opzeggingen en wijzigingen. - Meedenken in oplossingen: je kijkt wat het beste past bij de situatie van de klant. - Klanten behouden: je onderzoekt of er een passende oplossing is waardoor de klant toch wil blijven. - ⚝ Administratie bijhouden: je verwerkt afspraken en klantgegevens in het systeem. - Samenwerken: je spart met collega's, deelt ervaringen en leert van elkaar. - Je hoeft niet alles al te kunnen. Met coaching en trainingen krijg je de kans om jezelf verder te ontwikkelen! Wat bieden we jou Een baan waarin je werkervaring opdoet, lekker verdient én genoeg ruimte overhoudt voor je leven buiten werk. Klinkt als een goede deal, toch? - € 17,43 bruto per uur, inclusief vakantiegeld en keuzebudget. - Een tijdelijk contract met uitzicht op een vast dienstverband. - Een werkweek van 24 tot 32 uur. - € 0,25 reiskostenvergoeding per kilometer of volledige vergoeding van het openbaar vervoer. - Pensioenopbouw vanaf je eerste werkdag. - Coaching en trainingen om je skills verder te ontwikkelen. - Een gezellig en collegiaal team waarin je samenwerkt en van elkaar leert. Functie-eisen Je hoeft geen geboren verkoper te zijn! Het belangrijkste is dat je makkelijk contact maakt, goed kunt luisteren en het leuk vindt om mensen te helpen. Verder: - Heb je mbo-werk- en denkniveau. - Heb je minimaal één jaar ervaring met telefonisch klantcontact. - Spreek en schrijf je goed Nederlands. - ⏰ Ben je 24 tot 32 uur per week beschikbaar, inclusief twee avonden. - Ben je bereid om in het weekend te werken. Over het ...

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