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Open nowPosted 3 days ago

Klantendienstmedewerker

EURES job mobility portal270,798 open roles

Where
de Bruxelles-Capitale/Arr. Brussel-Hoofdstad, Belgium
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Your applicationOpen nowKlantendienstmedewerkerEURES job mobility portal · de Bruxelles-Capitale/Arr. Brussel-Hoofdstad, Belgium

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on EURES job mobility portal's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: posted 3 days ago

The posting

Voor onze klant die actief is als welzijnspartner zoeken we voor de vestiging in Brussel een ervaren Customer Service Officer die energie haalt uit klantencontact, planning en administratieve opvolging. Het gaat om een tijdelijke vervangingsopdracht van minstens één maand. Binnen deze functie krijg je een sleutelrol in de ondersteuning van klanten, interne diensten en de organisatie van afspraken.

Jouw functie

Als Customer Service Officer ben je het eerste aanspreekpunt voor klanten en interne collega's. Je zorgt voor een vlotte coördinatie van afspraken, een correcte administratieve opvolging en een kwalitatieve dienstverlening in het Nederlands en Frans.

Concreet sta je in voor:

  • Het plannen, organiseren en bijsturen van afspraken en planningen.
  • Het zelfstandig beheren en opvolgen van klantendossiers.
  • Het beantwoorden van vragen van klanten en interne diensten via telefoon en e-mail.
  • De volledige opvolging van de mailbox en telefonie in het Nederlands en Frans.
  • Het administratief verwerken en opvolgen van dossiers van A tot Z.
  • Het proactief beheren van planningen voor grotere multiregionale klanten.
  • Het zoeken naar oplossingen bij wijzigingen, vragen of planningsproblemen.

Jouw profiel

  • Je hebt meerdere jaren ervaring in een customer service, planning of administratieve klantgerichte functie.
  • Je communiceert vlot en professioneel in het Nederlands en Frans. Een basiskennis Engels is een pluspunt.
  • Je bent sterk in organiseren, plannen en prioriteiten stellen.
  • Je werkt zelfstandig en neemt verantwoordelijkheid voor je dossiers.
  • Je denkt oplossingsgericht en behoudt het overzicht wanneer verschillende zaken tegelijk behandeld moeten worden.
  • Je bent klantgericht, proactief en communicatief sterk.
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One press. We do the rest.

  1. A CV for this posting

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  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on EURES job mobility portal's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    EURES job mobility portal's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

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  6. The interview in your calendar

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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  • Who got the interview, and who heard nothing

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