Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 3 days ago

Klantendienstmedewerker met commerciële durf - Sonova

EURES job mobility portal585,971 open roles

Where
Mechelen, Belgium
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowKlantendienstmedewerker met commerciële durf - SonovaEURES job mobility portal · Mechelen, Belgium

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on EURES job mobility portal's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

10.5% of postings close within 7 days. Measured by our own scanner across the market. EURES job mobility portal postings stay open a median of 9 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.3%3 days
  3. 10.5%7 days
  4. 15.9%14 days
  5. 34.1%30 days
This job: posted 3 days ago

EURES job mobility portal median: 9 days open

The posting

Ben jij communicatief sterk, empathisch en help je mensen graag met een glimlach verder? Bij Sonova/Laperre krijg je elke dag opnieuw de kans om écht het verschil te maken. Als klantendienstmedewerker ben jij het eerste aanspreekpunt en zorg je ervoor dat elke klant zich geholpen voelt.

Je zorgt voor een snelle en correcte behandeling van binnenkomende vragen van klanten met een hoorapparaat, klanten die een test willen laten doen, vragen over openingsuren etc

Jouw takenpakket:

Inkomende vragen beantwoorden

  • Klanten informeren over gehoortesten, hoorapparaten en nazorg
  • Uitleg geven over administratieve vragen (o.a. terugbetalingen via de mutualiteit)
  • Klanten geruststellen en meezoeken naar de beste oplossing
  • Klanten opbellen met betrekking tot lopende promoties, vooral bestaande klanten, tevredenheidsonderzoek uitvoeren

Administratieve opvolging

  • Dossierbeheer en correcte registratie in ons CRM-systeem
  • Klanten begeleiden in elke stap van hun traject

Proactieve contactname

  • Leadgeneration, klanten van Sonova/Laperre contacteren op hun vraag m.b.t. het opvragen van informatie of het inplannen van een afspraak voor een hoorapparaat.
  • Klanten opvolgen om een correct onderhoud van het hoorapparaat te bekomen. Je plant ook meteen een afspraak in en zorgt voor een update in het systeem.
  • Retentie verhogen door ontevreden klanten een passende oplossing aan te bieden

We zoeken iemand voor wie de onderstaande kwaliteiten vanzelfsprekend zijn:

  • Communicatief en klantgericht
  • Empathisch en geduldig
  • Administratief sterk en nauwkeurig
  • Behulpzaam, collegiaal en stressbestendig
  • Vlotte kennis van het Nederlands, zowel gesproken als geschreven
  • Goede kennis van PC-toepassingen zoals Office en CRM-systemen
From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against EURES job mobility portal's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on EURES job mobility portal's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    EURES job mobility portal's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.