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Open nowPosted 55 days ago

Klantenservice

EURES job mobility portal552,729 open roles

Where
Zuidoost-Noord-Brabant, Netherlands
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Your applicationOpen nowKlantenserviceEURES job mobility portal · Zuidoost-Noord-Brabant, Netherlands
  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on EURES job mobility portal's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

9.4% of postings close within 7 days. Measured by our own scanner across the market. EURES job mobility portal postings stay open a median of 6 days.

Share of postings closed within
  1. 1.8%1 day
  2. 3.9%3 days
  3. 9.4%7 days
  4. 15.5%14 days
  5. 33.8%30 days
This job: posted 55 days ago

EURES job mobility portal median: 6 days open

The posting

Copaco Nederland BV logo Medewerker Retouren & klantenservice - Op locatie, Hybride - - Wijchen , Gelderland , Nederland - Klantenservice Vacature details Solliciteren Functieomschrijving Word jij het visitekaartje van Copaco? Ben jij klantgericht, energiek en houd je ervan om zaken goed te regelen? Krijg je energie van klantcontact en werk je graag samen met collega's? Dan zijn wij op zoek naar jou! Bij Copaco kom je terecht in een betrokken team waar hard werken en plezier samenkomen. Jij bent een belangrijke schakel tussen klanten, logistieke partners en collega's. Dankzij jouw servicegerichte instelling zorg je ervoor dat vragen en retouraanvragen soepel worden afgehandeld. Wat ga je doen? Als Medewerker Retouren & Klantenservice help je klanten met vragen over zendingen en retouren. Je verwerkt retouraanvragen, houdt de voortgang in de gaten en zorgt ervoor dat klanten goed op de hoogte blijven. Jouw werkzaamheden: - Beantwoorden van klantvragen via telefoon en e-mail; - Verwerken en opvolgen van retouraanvragen; - Monitoren van zendingen en retourstromen; - Informeren van klanten over de status van hun aanvraag of levering; - Schakelen met collega's van Sales, Inkoop, Logistiek en Warehouse; - Contact onderhouden met vervoerders en andere externe partijen; - Signaleren van verbetermogelijkheden in processen. Vereisten Wat breng je mee? - MBO werk- en denkniveau; - Een beschikbaarheid van minimaal 32 uur per week; - Je bent communicatief vaardig en klantgericht; - Ervaring met SAP of een vergelijkbaar ERP-systeem is een pre; - Je werkt nauwkeurig en houdt overzicht; - Je denkt in oplossingen en neemt initiatief; - Je kunt goed zelfstandig werken, maar bent ook een teamspeler. Ervaring in klantenservice, administratie of logistiek is mooi meegenomen, maar geen vereiste. Heb je de juiste instelling en wil je graag leren? Dan maken we graag kennis met je. Je blijft rustig wanneer het druk is, schakelt mak...

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