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Open nowPosted 58 days ago

Klantenservice Medewerker

EURES job mobility portal314,718 open roles

Where
Veluwe, Netherlands
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Your applicationOpen nowKlantenservice MedewerkerEURES job mobility portal · Veluwe, Netherlands

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on EURES job mobility portal's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: posted 58 days ago

The posting

Klantenservice medewerker Datum: 26 jul 2026 Plaats: LZ Ede, NL, 6717 Bedrijf: ASSA ABLOY Klantenservice medewerker Organisatie: FocusCura B.V. - onderdeel van ASSA ABLOY Standplaats: Ede Uren: 24-40 uur Maak impact, iedere dag Stel je voor dat jouw hulp ervoor zorgt dat een oudere veilig thuis kan blijven wonen. Dat een dochter met een gerust hart naar haar werk gaat, omdat zij weet dat haar vader goed geholpen wordt. Dat is waar jij iedere dag aan bijdraagt. Als Servicedesk Medewerker ben jij vaak de eerste persoon die een klant spreekt. Je luistert, stelt de juiste vragen, neemt verantwoordelijkheid en zoekt naar een passende oplossing. Je begrijpt dat achter ieder contact een mens zit. Over de rol Als Servicedesk Medewerker (Inbound) ben jij het eerste aanspreekpunt voor klanten, mantelzorgers en zorgorganisaties. Via telefoon en e-mail help je hen met vragen, meldingen en administratieve verzoeken. Je komt terecht in een afdeling waar we continu werken aan het verbeteren van onze dienstverlening. Daarom zoeken we iemand die niet alleen klanten graag helpt, maar ook initiatief neemt en actief meedenkt over verbeteringen. Je combineert klantcontact met administratieve werkzaamheden en werkt samen met collega's aan een uitstekende klantbeleving. Wat ga je doen? - Beantwoorden van klantvragen via telefoon en e-mail. - Verwerken en opvolgen van meldingen en administratieve aanvragen. - Zorgdragen voor een correcte registratie in onze systemen. - Ondersteunen van klanten, mantelzorgers en zorgorganisaties. - Actief meedenken over verbeteringen in processen en werkwijzen. - Werken met verschillende systemen en digitale hulpmiddelen. - Professioneel en empathisch omgaan met gevoelige situaties, bijvoorbeeld gesprekken met nabestaanden. Wie zoeken wij? Jij krijgt energie van klantcontact en vindt het leuk om mensen écht verder te helpen. Tegelijkertijd ben je nieuwsgierig, praktisch ingesteld en sta je open voor ontwikke...

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  2. 25 readers review it

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    The review screen in CV Rocket: how each CV was read, round by round.

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  4. Every reply, sorted

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