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Open nowPosted 45 hours ago

Klantenservice Medewerker

EURES job mobility portal370,340 open roles

Where
Twente, Netherlands
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Your applicationOpen nowKlantenservice MedewerkerEURES job mobility portal · Twente, Netherlands
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  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on EURES job mobility portal's own form.

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The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. EURES job mobility portal postings stay open a median of 3 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.2%30 days
This job: posted 45 hours ago

EURES job mobility portal median: 3 days open

The posting

CygnificB.V.Homepage Cygnific B.V. Homepage KLM Baggage Assistance Support - NL/EN - Hybrid - - Amsterdam , Noord-Holland , Netherlands - • Enschede , Overijssel , Netherlands • +1 more - €2,646.75 per month - Customer Services The Netherlands Job details Application Job description Ter aanvulling van ons Customer Service Agent team voor KLM zijn we op zoek naar enthousiaste en gemotiveerde collega's die vloeiend Nederlands en Engels spreken. Zeg vaarwel tegen de standaard klantenservice belscripts en omarm een rol waarin jouw energie, reislust en klantvriendelijke benadering echt tot zijn recht komen. Sta jij te springen om een waardevolle klantbelevingen te verzorgen? Kom dan werken bij Cygnific! Jouw rol bij KLM: Als klantenservice medewerker ben jij de oren en stem van KLM. Je helpt reizigers telefonisch met hun vragen over beschadigde, vertraagde of verloren bagage op Schiphol Airport, maar ook eventuele internationale luchthavens. Daarnaast neem jij proactief contact op met passagiers over eventuele vervolgstappen en werkt hen dossiers bij. Voor elk probleem vind jij snel een passende oplossing, waar mogelijk zet je net dat extra stapje om de verwachting van passagiers te overtreffen. Jouw onboarding Om je goed voor te bereiden op je nieuwe baan start je met een betaalde training. Je zal beginnen met werkzaamheden voor onze Bagage product en krijgt hiervoor een korte training. Tijdens de training van 13 dagen leer je alles over onze CRM (customer relationship management)-systemen, maar maak je ook kennis met onderwerpen zoals artificial intelligence. Tijdens deze trainingsperiode moet je fulltime beschikbaar zijn. Na de training kun je besluiten of je 32, 36 of 40 uur wilt werken. Ook na je training kun je natuurlijk altijd bij je collega's terecht voor vragen of hulp; onze troubleshooters staan ook voor jou klaar! Een baan bij Cygnific is méér dan alleen een kantoorbaan. Je maakt deel uit van een internationaal t...

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