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Open nowPosted 15 days ago

Klantenservice Medewerker

EURES job mobility portal161,556 open roles

Where
Agglomeratie ’s-Gravenhage, Netherlands
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Your applicationOpen nowKlantenservice MedewerkerEURES job mobility portal · Agglomeratie ’s-Gravenhage, Netherlands
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  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

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Early applications get read.

7.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.3%3 days
  3. 7.7%7 days
  4. 14.0%14 days
  5. 33.7%30 days
This job: posted 15 days ago

The posting

Werken bij KCD Klantenservice Medewerker (Volledig thuis of hybride) Nederland, Zuid-Holland, Zoetermeer Klantenservice Medewerker (Volledig thuis of hybride) *Voor deze functie hanteren we een startdatum van 28-10-2026, waarbij de startdag op kantoor in Zoetermeer is* Wil jij jouw ervaring in klantcontact inzetten en je verder ontwikkelen tot adviseur in verzekeringen? Of het nu gaat om zorgverzekeringen of schadeverzekeringen voor de auto of woning: in een thuiswerk of hybride functie als Klantenservice Medewerker krijg je bij KCD de kans om je te specialiseren. Wij bieden je een plek waar groei, flexibiliteit en afwisseling centraal staan. De rol Als Klantenservice medewerker werk je via KCD voor één van de sterke labels waar wij mee samenwerken; voor deze functie is dat Centraal Beheer . Als Klantenservice Medewerker ben jij het eerste aanspreekpunt voor particuliere klanten van Centraal Beheer . Je helpt klanten telefonisch met vragen over hun schadeverzekeringen en zorgt ervoor dat zij met een duidelijk en goed gevoel het gesprek afsluiten. Je werkzaamheden bestaan onder andere uit: - Je behandelt uiteenlopende inbound klantvragen over schadeverzekeringen; - Je adviseert klanten over verschillende verzekeringen, zoals woon-, reis-, inboedel-, rechtsbijstand- en autoverzekeringen ; - Je brengt de situatie en behoefte van de klant goed in kaart en vertaalt deze naar een passende oplossing; - Je legt verzekeringsproducten en voorwaarden op een duidelijke en begrijpelijke manier uit; - Je signaleert commerciële kansen en zet jouw cross- en upsellvaardigheden in wanneer dit relevant is voor de klant; - Je combineert commerciële kansen altijd met een sterke focus op klantbelang en service ; - Je werkt samen met collega's om kennis en ervaringen te delen en de dienstverlening continu te verbeteren; - Je bespreekt jouw ontwikkeling en resultaten regelmatig tijdens ontwikkelgesprekken . Dit krijg je Bij KCD krijg je vol...

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