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Open nowPosted 2 days ago

Klantenservice-medewerker

EURES job mobility portal314,718 open roles

Where
Overig Zeeland, Netherlands
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Your applicationOpen nowKlantenservice-medewerkerEURES job mobility portal · Overig Zeeland, Netherlands
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Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.7%1 day
  2. 3.5%3 days
  3. 7.8%7 days
  4. 14.6%14 days
  5. 34.1%30 days
This job: posted 2 days ago

The posting

Klantenservice-medewerker met productkennis Verlichting Goes, Thuiswerken 24 uur, 32 uur, 40 uur Customer Service HBO, MBO Full-time, Part-time Als lichttechnicus weet je dat een goed evenement valt of staat met de juiste verlichting. Van het opbouwen en programmeren van een lichtshow tot het oplossen van technische problemen tijdens een optreden: jij weet hoe belangrijk het is dat alles werkt wanneer het moet werken. Haal jij net zo veel voldoening uit het helpen van klanten naar een oplossing waar ze helemaal blij mee zijn? Kom ons Klantenservice-team versterken. We kunnen jouw kennis en passie voor podiumverlichting goed gebruiken. Lees verder en solliciteer meteen . Wat ga je doen? Je beantwoordt vragen van onze klanten op het gebied van podiumverlichting en lichteffecten (20% van de tijd) en algemene vragen over bijvoorbeeld bestellingen (80% van de tijd). Telefonisch contact is de hoofdtaak. Naast Nederlandse en Vlaamse klanten, help je ook anderstalige klanten uit bijvoorbeeld Engeland en Frankrijk, waarbij Engels de voertaal is. Het doel is: een passende oplossing en een tevreden klant. De introductiedag vindt plaats in Goes, waarbij eventuele reiskosten worden vergoed. Je wordt vervolgens 8 weken lang getraind om je collega's, de organisatie en de systemen te leren kennen en je productkennis te verhogen. De eerste 3 weken van het inwerktraject doen we online, op maandag, dinsdag, donderdag en vrijdag. De overige 5 weken zijn in Goes of thuis, dit is afhankelijk van je functie. Wat je hebt - Minimaal MBO niveau 4 werk- en denkniveau - Goede beheersing van de Nederlandse taal in woord en geschrift - Beheersing van een andere taal, zoals Engels of Frans - Kennis van podiumverlichting en lichteffecten - Ervaring als lichttechnicus, bijvoorbeeld bij evenementen, podia, theaters of producties (pre) - Kennis van DMX, lichtsturing en/of het programmeren van lichtshows (pre) - Kennis van andere productgroepen zoals PA, ...

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