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Open nowPosted 24 days ago

Klantenservice Medewerker Allround Servicedesk

EURES job mobility portal248,240 open roles

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Noord-Overijssel, Netherlands
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Your applicationOpen nowKlantenservice Medewerker Allround ServicedeskEURES job mobility portal · Noord-Overijssel, Netherlands
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Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: posted 24 days ago

The posting

Klantenservice Medewerker Allround Servicedesk (Zwolle) vanaf €16,38/uur - Inspire - Meppel Inspire Jobid=5377_5205348 - (0.098) Ben jij op zoek naar een baan waarin je helpt bij het oplossen van urgente technische problemen? Wil je genieten van aantrekkelijke toeslagen en de flexibiliteit om - in overleg - af en toe vanuit huis te werken, afhankelijk van je rooster? Of wil je juist met plezier bouwen aan je carrière, stap voor stap? Dan is deze vacature voor een Klantenservice Medewerker Allround Servicedesk jou op het lijf geschreven! Wat ga je doen? Zodra klanten bellen met een technische storing, ben jij hun eerste aanspreekpunt. Jij registreert de melding, vraagt goed door en zorgt ervoor dat deze bij de juiste planner of monteur terechtkomt. Overdag werk je veel samen met collega's in de front- en backoffice. In de late avond pak jij de rol van allrounder: je neemt storingen aan, doet de uitvraag, bestelt eventueel onderdelen en plant zelf een monteur in die je direct aanstuurt. Je bent dan dus frontoffice, backoffice én planner in één. Je werkt in een omgeving waar snel schakelen de norm is en waarin jouw inzet écht verschil maakt. Denk aan een liftopsluiting waarbij mensen vastzitten, een kapotte beveiligingsdeur in een ziekenhuis of een CV-ketel die uitvalt tijdens een koude winternacht. Jouw werkdag in het kort: - Je beantwoordt inkomende telefoongesprekken en verwerkt e-mails - Je stelt de juiste vragen en legt storingen nauwkeurig vast - Je schakelt met planners en monteurs door heel Nederland - of regelt het zelf in de avonduren Wat maakt deze baan bijzonder? Werken als Klantenservice Medewerker Allround Servicedesk in een ploegendienst betekent dat je altijd weet waar je aan toe bent. Je rooster krijg je ruim van tevoren, zodat je werk en privé goed in balans houdt. Overdag werk je samen met collega's op kantoor, waarbij je snel kunt schakelen en elkaar scherp houdt. In de avonden of nachten werk je of vanaf kan...

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