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Open nowPosted 29 days ago

Klantenservice Medewerker B2B

EURES job mobility portal314,718 open roles

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Noordoost-Noord-Brabant, Netherlands
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Your applicationOpen nowKlantenservice Medewerker B2BEURES job mobility portal · Noordoost-Noord-Brabant, Netherlands
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Early applications get read.

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  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: posted 29 days ago

The posting

Logo Young Consult Beeldmerk 2Brain in een circel vacature - Customer Service & Administratie Klantenservice Medewerker B2B 's-Hertogenbosch MBO 32-40 uur Over onze opdrachtgever Onze opdrachtgever is een groeiende technische organisatie die werkt aan uiteenlopende gebouwgebonden oplossingen en installatietechnieken. Binnen verschillende sectoren worden dagelijks duurzame en toekomstgerichte projecten gerealiseerd, waarbij kwaliteit, innovatie en betrouwbaarheid centraal staan. Je komt terecht in een moderne organisatie waar ontwikkeling en samenwerking belangrijk zijn. Collega's krijgen volop ruimte om zichzelf verder te ontwikkelen via opleidingen en interne begeleiding. Daarnaast wordt continu gekeken naar nieuwe technische oplossingen en verbeteringen, waardoor je werkt in een omgeving die volop in beweging is. Jouw werkzaamheden Als Customer Service Medewerker ben jij een belangrijk aanspreekpunt voor klanten. Jij zorgt ervoor dat vragen snel, duidelijk en prettig worden opgepakt. Of het nu gaat om een offerte, factuur, installatie of storing: jij luistert goed, denkt mee en zorgt dat de klant weet waar hij aan toe is. Je hebt veel afwisseling in je werk en schakelt dagelijks met verschillende klanten en collega's. Daarbij kijk je niet alleen naar het beantwoorden van vragen, maar ook naar hoe processen slimmer kunnen en hoe de klantbeleving verder verbeterd kan worden. Zo krijg je een brede servicegerichte functie waarin je echt invloed hebt op hoe klanten de organisatie ervaren. Je werkzaamheden bestaan onder andere uit: - Je staat klanten te woord en zorgt voor een prettige en professionele eerste indruk; - Je beantwoordt vragen over offertes, facturen, installaties, storingen en andere uitdagingen; - Je adviseert klanten over producten en diensten en denkt mee over passende oplossingen; - Je behandelt uitdagingen zorgvuldig en zorgt ervoor dat deze goed worden opgevolgd; - Je geeft klanten aanvullende ...

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