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Open nowPosted 23 hours ago

Klantenservice Medewerker

EURES job mobility portal437,260 open roles

Where
Agglomeratie Leiden en Bollenstreek, Netherlands
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Your applicationOpen nowKlantenservice MedewerkerEURES job mobility portal · Agglomeratie Leiden en Bollenstreek, Netherlands
  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on EURES job mobility portal's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

8.1% of postings close within 7 days. Measured by our own scanner across the market. EURES job mobility portal postings stay open a median of 6 days.

Share of postings closed within
  1. 1.8%1 day
  2. 3.5%3 days
  3. 8.1%7 days
  4. 15.1%14 days
  5. 33.9%30 days
This job: posted 23 hours ago

EURES job mobility portal median: 6 days open

The posting

Word klantenservice medewerker bij de Eurocross in Leiden YoungCapital Beschrijving Word parttime Klantenservice medewerker in Leiden. Start als hulpverlener voor minimaal 24 uur per week met een salaris van € 17,86 bruto per uur. Wat ga je doen? Word jij rustig van een drukke telefoon en krijg je energie van mensen helpen? Als Telefonisch Hulpverlener bij Eurocross in Leiden ben jij er voor bestuurders die onverwacht met pech langs de weg staan. Jij neemt de hulpvraag aan, brengt de situatie snel in kaart en zorgt ervoor dat de juiste hulp wordt geregeld. - Je beantwoordt en registreert hulpvragen van klanten die met hun voertuig zijn gestrand. - Je beoordeelt de situatie en organiseert zelfstandig passende hulp. - Je controleert welke hulp binnen de polisvoorwaarden mogelijk is en neemt hierover zelfstandig beslissingen. - Je informeert klanten en andere betrokken partijen duidelijk over de hulpverlening en het verdere verloop. - Je onderhoudt contact met bergingsbedrijven, leasemaatschappijen, verzekeraars en collega-alarmcentrales. - Je zorgt voor een volledige en correcte registratie in de verschillende computersystemen. Geen telefoontje is hetzelfde. Daarom is het belangrijk dat je snel kunt schakelen, zelfstandig beslissingen durft te nemen en goed het overzicht kunt bewaren. Overige informatie Je bent werkzaam in onregelmatige diensten tussen 06.00 en 01.30 uur, waarbij nachtdiensten tot de toekomstige mogelijkheden behoren, en je denkt mee over het verbeteren van procedures. Je wordt 6 weken van tevoren ingeroosterd en krijgt voorafgaand een uitgebreide opleiding. Tijdens je werk word je ondersteund door Kennisspecialisten en Teamleiders in een flexibele werkomgeving met een prettige en collegiale sfeer. Wat wij bieden - Een salaris vanaf € 17,86 bruto per uur, hier komen onregelmatigheidstoeslagen bovenop; - Een heel leerzame functie met mogelijkheden tussen 24 en 34 uur per week; - Een uitgebreide opleiding vooraf...

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