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Open nowPosted 45 hours ago

Klantenservice-medewerker met Productkennis Gitaar

EURES job mobility portal314,718 open roles

Where
Overig Zeeland, Netherlands
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Your applicationOpen nowKlantenservice-medewerker met Productkennis GitaarEURES job mobility portal · Overig Zeeland, Netherlands

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on EURES job mobility portal's own form.

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The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: posted 45 hours ago

The posting

Klantenservice-medewerker met productkennis Gitaar Goes, Thuiswerken 24 uur, 32 uur, 40 uur Customer Service HBO, MBO Full-time, Part-time Ben jij een wandelende encyclopedie op het gebied van gitaren? Kom dan ons Klantenservice-team versterken. We kunnen jouw expertise en enthousiasme goed gebruiken. Lees verder en solliciteer meteen . Wat ga je doen? Je beantwoordt vragen van onze klanten op het gebied van gitaren en andere snaarinstrumenten (20% van de tijd) en algemene vragen over bijvoorbeeld bestellingen (80% van de tijd). Telefonisch contact is de hoofdtaak. Naast Nederlandse en Vlaamse klanten, help je ook anderstalige klanten uit bijvoorbeeld Engeland en Frankrijk, waarbij Engels de voertaal is. Het doel is: een passende oplossing en een tevreden klant. De introductiedag vindt plaats in Goes, waarbij eventuele reiskosten worden vergoed. Je wordt vervolgens 8 weken lang getraind om je collega's, de organisatie en de systemen te leren kennen en je productkennis te verhogen. De eerste 3 weken van het inwerktraject doen we online, op maandag, dinsdag donderdag en vrijdag. De overige 5 weken zijn in Goes of thuis, dit is afhankelijk van je functie. Wat je hebt - Minimaal MBO niveau 4 werk- en denkniveau - Goede beheersing van de Nederlandse taal in woord en geschrift - Beheersing van een andere taal, zoals Engels of Frans - Kennis van de productgroep Gitaren en bij voorkeur van Snaarinstrumenten in het algemeen - Kennis van andere productgroepen zoals Drums, Toetsen, DJ, PA, Verlichting, Studio (pre) - Flexibiliteit wat betreft: - Werktijden en -dagen (doordeweeks, avond en/of weekend) - Meedraaien tijdens drukke periodes (okt-dec) en vakanties Wat je bent - Iemand die de beste service aan de klant kan geven zonder het commerciële aspect uit het oog te verliezen - Een collega die met targets, deadlines en productiepieken om kan gaan Hier worden je collega's blij van - Maak de klant blij - Zorg dat je een expert bent ...

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