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Open nowPosted 43 days ago

Klantenservice medewerker Nederlands & Duits (vacancies-78161-C)

EURES job mobility portal467,691 open roles

Where
Veluwe, Netherlands
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Your applicationOpen nowKlantenservice medewerker Nederlands & Duits (vacancies-78161-C)EURES job mobility portal · Veluwe, Netherlands

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on EURES job mobility portal's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

8.4% of postings close within 7 days. Measured by our own scanner across the market. EURES job mobility portal postings stay open a median of 6 days.

Share of postings closed within
  1. 1.8%1 day
  2. 4.0%3 days
  3. 8.4%7 days
  4. 15.4%14 days
  5. 34.3%30 days
This job: posted 43 days ago

EURES job mobility portal median: 6 days open

The posting

Je komt te werken bij een groeiend bedrijf dat succesvol is met de online verkoop van ventilatie- en luchtbehandelingsproducten in Nederland en België. Je hebt daar veel contact met klanten via telefoon, e-mail en chat. Je luistert goed, denkt in oplossingen en zorgt ervoor dat de klant met een goed gevoel verder kan.

Naast klantcontact verwerk je gegevens en afspraken in het systeem en werk je samen met collega's van onder andere het magazijn, de retourafdeling, inkoop en e-commerce. Ook krijg je steeds meer kennis van de producten. Technische ervaring is daarbij mooi meegenomen, maar zeker geen vereiste. Met jouw nieuwsgierigheid en interesse leer je het vak vanzelf kennen.

Dit ga je doen:

- Je beantwoordt klantvragen via telefoon, e-mail en chat in het Nederlands en Duits; - Je informeert klanten over bestellingen, levertijden en verzendingen; - Je helpt bij retouren, garantieaanvragen en klachten; - Je denkt mee over passende producten en oplossingen; - Je verwerkt klantgegevens en afspraken zorgvuldig in het systeem; - Je schakelt met collega's van verschillende afdelingen om klanten goed te helpen; - Je bouwt steeds meer kennis op van ventilatie en luchtbehandeling; - Je signaleert veelvoorkomende vragen en denkt mee over hoe de klantcommunicatie beter kan.

- Je spreekt en schrijft goed Nederlands en Duits; - Je bent klantvriendelijk, geduldig en oplossingsgericht; - Je kunt duidelijk communiceren via telefoon, e-mail en chat; - Je werkt nauwkeurig en houdt goed overzicht; - Je bent handig met computers en systemen; - Je vindt het leuk om nieuwe dingen te leren en productkennis op te bouwen; - Ervaring in klantenservice, e-commerce of retail is mooi meegenomen; - Technische kennis is een pré, maar geen vereiste; - Je bent beschikbaar voor 24 tot 40 uur per week.

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  1. A CV for this posting

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  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on EURES job mobility portal's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    EURES job mobility portal's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

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  6. The interview in your calendar

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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3×

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  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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