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Open nowPosted 12 days ago

Klantenservice Medewerker OV

EURES job mobility portal370,340 open roles

Where
Groot-Amsterdam, Netherlands
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Your applicationOpen nowKlantenservice Medewerker OVEURES job mobility portal · Groot-Amsterdam, Netherlands
  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on EURES job mobility portal's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. EURES job mobility portal postings stay open a median of 3 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.2%30 days
This job: posted 12 days ago

EURES job mobility portal median: 3 days open

The posting

pdz Amsterdam €2.857 - €4.051 32 uur MBO Gisteren Bewaar vacature Open in nieuwe tab Klantenservice Medewerker OV solliciteren Salaris €2.857 - €4.051 Uren 32 uur Dienstverband Tijdelijk Werklocatie Amsterdam Opleidingsniveau MBO Branche ICT Functieomschrijving Je gaat werken bij dé vervoerder van Amsterdam. Dit bedrijf staat bekend om een open sfeer waar plezier, betrouwbaarheid en dienstverlening centraal staan. Hier krijg je de ruimte om jezelf te ontwikkelen in een team van enthousiaste collega's uit verschillende achtergronden. Klantenservice medewerker OV zijn bij dit bedrijf betekent dat je écht het verschil maakt voor de reiziger. In deze functie ben jij hét aanspreekpunt voor reizigers, werk je met verschillende communicatiekanalen en krijg je de kans om je communicatieve skills te laten zien bij GVB in Amsterdam. Je werkt in een gezellig team, bouwt aan klantrelaties en krijgt ruimte om mee te denken over verbetering van de service. Over de functie Als klantenservice medewerker OV ben jij de stem én het gezicht van dit vervoersbedrijf richting de reiziger. Je beantwoordt vragen via telefoon, e-mail en social media, geeft advies over reisproducten en handelt klachten en claims af. Je verwerkt alles netjes in de systemen en vindt het leuk om reizigers écht te helpen en hun verwachtingen te overtreffen. Je werkt nauw samen met collega's, bespreekt bijzondere situaties en denkt actief mee over hoe de klantenservice nóg beter kan. Soms is het druk en moet je snel schakelen, maar dat geeft jou juist energie. Je werkdagen zijn van maandag t/m zaterdag tussen 8:00 en 19:00 uur, 32 uur per week. Wat wij bieden - Salaris tussen €2857 en €4051 per maand (op basis van 36 uur) - Werken bij een stabiel en sociaal bedrijf met een maatschappelijke rol - Ruimte voor eigen inbreng en ontwikkeling - Veel contact met collega's en reizigers - Je kunt écht het verschil maken in de klantbeleving - Een dienstverban...

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