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Open nowPosted 21 hours ago

Klantenservice Medewerker Welzorg (Raamsdonksveer / Hybride)

EURES job mobility portal544,893 open roles

Where
West-Noord-Brabant, Netherlands
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Your applicationOpen nowKlantenservice Medewerker Welzorg (Raamsdonksveer / Hybride)EURES job mobility portal · West-Noord-Brabant, Netherlands
  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on EURES job mobility portal's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

9.4% of postings close within 7 days. Measured by our own scanner across the market. EURES job mobility portal postings stay open a median of 6 days.

Share of postings closed within
  1. 1.8%1 day
  2. 3.9%3 days
  3. 9.4%7 days
  4. 15.5%14 days
  5. 33.8%30 days
This job: posted 21 hours ago

EURES job mobility portal median: 6 days open

The posting

In het kort

• Salaris: € 17,84 per uur + periodieke salarisstappen (afhankelijk van jouw ervaring) • Uren: 24 tot 38 uur per week (maandag t/m vrijdag tussen 08:00 en 17:30 uur) • Beschikbaarheid: Flexibel inzetbaar (woensdag en vrijdag zijn géén vaste vrije dagen) • Thuiswerken: Na je inwerkperiode op locatie (4 tot 6 weken) werk je 50% vanuit huis • Locatie: Raamsdonksveer (tijdens de inwerkperiode en je kantoordagen) • Extra's: 25 vakantiedagen, 8,33% vakantiegeld, pensioenopbouw en reiskostenvergoeding

Het is dinsdag, kwart over negen. Iemand belt omdat z'n scootmobiel niet werkt en hij vanmiddag naar de dokter moet…

“Hij is niet boos, maar wel erg bezorgd. Jij blijft rustig, luistert naar wat er speelt en plant meteen een reparatie in. Je legt precies uit wat de monteur gaat doen. Als je ophangt, voel je dat de stress bij de klant weg is. Dat is waar dit werk écht om draait. Je hoeft niet torenhoge verkoopdoelen te halen, je bent er simpelweg om mensen hun zelfstandigheid en vrijheid terug te geven.” Hoe jouw werkdag bij Welzorg eruitziet

Als klantenservice medewerker bij Welzorg ben jij via telefoon, e-mail en webcare het vaste aanspreekpunt voor mensen die afhankelijk zijn van een rolstoel, scootmobiel of ander mobiliteitshulpmiddel.

• Stap voor stap groeien: Je begint je functie telefonisch. Zo leer je de vragen van klanten en de systemen snel kennen. Zodra je dit goed onder de knie hebt, breid je je werkzaamheden uit met e-mail en webcare. • Echt luisteren: De ene vraag is praktisch en snel geregeld, bij het andere gesprek vraagt de klant wat extra tijd en een luisterend oor. • Rust bewaren: Sommige klanten bellen op het moment dat hun hulpmiddel net is uitgevallen. Dat brengt stress mee. Jij hoeft het technische probleem niet ter plekke op te lossen, maar leidt het proces in goede banen en stelt de klant op zijn gemak. • Inwerktraject on the job: De eerste 4 tot 6 weken werk je op ons kantoor in Raamsdonksveer. Samen met ervare

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