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Open nowPosted 32 days ago

Klantenservicemedewerker

EURES job mobility portal612,521 open roles

Where
Zuidoost-Noord-Brabant, Netherlands
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Your applicationOpen nowKlantenservicemedewerkerEURES job mobility portal · Zuidoost-Noord-Brabant, Netherlands
  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on EURES job mobility portal's own form.

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The clock on this job

Early applications get read.

10.7% of postings close within 7 days. Measured by our own scanner across the market. EURES job mobility portal postings stay open a median of 9 days.

Share of postings closed within
  1. 2.0%1 day
  2. 4.4%3 days
  3. 10.7%7 days
  4. 16.1%14 days
  5. 34.1%30 days
This job: posted 32 days ago

EURES job mobility portal median: 9 days open

The posting

- Werken bij YoungCapital - - Jouw profiel Fulltime Klantenservicemedewerker in Geldrop Start als fulltime Klantenservicemedewerker in Geldrop voor €15,94 p/u plus extra toeslagen in avond en weekend. Wat ga je doen? Zoek jij een veelzijdige en goedbetaalde fulltime baan in de regio Geldrop? Binnen dit dynamische contactcenter zorg jij dat elke klant helder en vriendelijk te woord wordt gestaan. Geen dag is hier hetzelfde. Het ene moment help je iemand met een storing bij een toegangspoort, het andere moment ondersteun je bij een acuut technisch probleem. Met duidelijke richtlijnen en protocollen weet jij direct welke stappen nodig zijn. Je werkt gemiddeld 128 uur per maand binnen een continue 24/7-omgeving. Hierdoor profiteer je naast een aantrekkelijk basissalaris van fijne onregelmatigheidstoeslagen. Wat worden jouw taken? - Beantwoorden en correct afhandelen van inkomende telefoontjes; - Verhelderen van de situatie door doelgerichte vragen te stellen; - Werken met vooraf opgestelde belscripts en werkinstructies; - Nauwkeurig vastleggen van gegevens in de klantsystemen; - Schakelen met de juiste interne afdeling voor vervolgacties; - Informeren van klanten over de afhandeling van hun melding; - Professioneel en rustig handelen op drukke en hectische momenten. Wie ben jij Je beschikt over sterke communicatieve vaardigheden, werkt graag zelfstandig en bent servicegericht ingesteld. Het schakelen tussen verschillende klantvragen gaat jou moeiteloos af. Omdat de afdeling 24/7 geopend is, ben je flexibel inzetbaar voor dag-, avond-, nacht- en weekenddiensten. Eigen vervoer per fiets of auto is een grote pré voor deze locatie. Wat wij bieden - Bruto uurloon van €15,94 per uur; - 10% toeslag tussen 18:00 en 00:00 uur; - 20% toeslag tussen 00:00 en 07:00 uur; - 35% toeslag voor alle weekenddiensten; - Reiskostenvergoeding van €0,23 per km (vanaf 10 km tot max 40 km enkele reis); - Het rooster is altijd 4 weken van tevoren bek...

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