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Open nowPosted 25 hours ago

Klantenservicemedewerker

EURES job mobility portal612,521 open roles

Where
Utrecht, Netherlands
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Your applicationOpen nowKlantenservicemedewerkerEURES job mobility portal · Utrecht, Netherlands

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on EURES job mobility portal's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

10.7% of postings close within 7 days. Measured by our own scanner across the market. EURES job mobility portal postings stay open a median of 9 days.

Share of postings closed within
  1. 2.0%1 day
  2. 4.4%3 days
  3. 10.7%7 days
  4. 16.1%14 days
  5. 34.1%30 days
This job: posted 25 hours ago

EURES job mobility portal median: 9 days open

The posting

- Werken bij YoungCapital - - Jouw profiel Fulltime klantenservicemedewerker bij NS in Utrecht Help mensen op het juiste spoor! Hoe kan jij dit doen? Start als fulltime klantenservicemedewerker bij NS in Utrecht. Wat ga je doen? Als fulltime klantenservicemedewerker bij NS in Utrecht ben jij het eerste aanspreekpunt voor particuliere en zakelijke klanten van NS in Utrecht. Je beantwoordt vragen via telefoon, e-mail en mogelijk ook via chat of sociale media. Maar jij doet meer dan standaardvragen afhandelen: je analyseert zelfstandig complexe situaties, herkent terugkerende problemen en onderneemt actie waar nodig. Geen vraag is hetzelfde en jij weet telkens de juiste oplossing te vinden. Je deelt proactief ideeën, om het werkproces efficiënter te maken. Daarnaast help je collega's met praktische en inhoudelijke vragen en draag je bij aan een soepel lopend team. Wie ben jij? Jij hebt een scherp analytisch vermogen en kunt probleemoplossend werken binnen én buiten de kaders wanneer dat nodig is. Je bent leergierig en ontwikkelgericht, leert snel nieuwe vaardigheden en bent communicatief sterk op verschillende niveaus. Je neemt verantwoordelijkheid voor je werk, reflecteert op je eigen handelen en streeft naar kwaliteit. Opleiding en ontwikkeling Je hoeft niet alles al te kunnen: op 23 november start je met een betaalde training van negen dagen waarin je klaargestoomd wordt voor je rol. Je leert alle benodigde kennis en vaardigheden en krijgt intensieve begeleiding op kantoor boven Utrecht Centraal. Naast inhoudelijke training is er veel aandacht voor persoonlijke ontwikkeling en teamvorming. Denk aan gezellige borrels, activiteiten via de Happiness Commissie en trainingen om door te groeien in kennis, klantcontactkanalen of andere rollen bij NS. Werktijden en locatie Als fulltime klantenservicemedewerker bij NS in Utrecht ben je flexibel inzetbaar op werkdagen tussen 07:00-19:00. Je werkt in het begin volledig op kantoor ...

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  2. 25 readers review it

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    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on EURES job mobility portal's form

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  4. Every reply, sorted

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