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Open nowPosted 2 days ago

Legal Customer Satisfaction Officer Ninove

EURES job mobility portal416,661 open roles

Where
Aalst, Belgium
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Your applicationOpen nowLegal Customer Satisfaction Officer NinoveEURES job mobility portal · Aalst, Belgium

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on EURES job mobility portal's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

8.1% of postings close within 7 days. Measured by our own scanner across the market. EURES job mobility portal postings stay open a median of 3 days.

Share of postings closed within
  1. 1.8%1 day
  2. 3.6%3 days
  3. 8.1%7 days
  4. 15.2%14 days
  5. 33.9%30 days
This job: posted 2 days ago

EURES job mobility portal median: 3 days open

The posting

Sinds 1980 staat Keukens De Abdij voor Belgisch vakmanschap! De beste Binnenhuisarchitect tekenen dagelijks met oog voor detail droomkeukens volgens de laatste trends en de wensen van onze klanten. Naast een hippe keuken kunnen onze klanten ook zeker zijn van kwaliteit, puur vakmanschap en een levenslange service garantie. Maar voor jou, als toekomstige keukenexpert, hebben we ook heel wat in petto. Ontdek het hier en wie weet, zien we elkaar binnenkort voor een kennismakingsgesprek.

Persoon die wij zoeken

In deze veelzijdige rol combineer je klantencontact met dossierbeheer, probleemoplossing en een stukje legal.

De functie

Een klantendossier is voor jou geen hoop losse documenten, maar een puzzel die je graag compleet maakt. Je zoekt uit wat er precies is gebeurd, legt de juiste verbanden en zorgt ervoor dat elk dossier correct wordt opgevolgd. In deze veelzijdige rol combineer je klantencontact met dossierbeheer, probleemoplossing en een stukje legal.

Wat ga je doen?

  • Je volgt klantendossiers op waarin extra aandacht nodig is, bv: annuleringen na ondertekening of garantiegevallen.
  • Je verzamelt alle relevante informatie uit het volledige klanttraject (verkoop, contract, communicatie etc). Je brengt dit overzichtelijk samen in het CRM en bereidt dossiers voor die besproken worden met het legal team.
  • Je neemt een belangrijke rol op binnen customer satisfaction: je volgt reviews op via Google en Trustpilot, neemt contact op met klanten bij negatieve feedback en zoekt mee naar een oplossing.
  • Je hoeft geen jurist te zijn
  • Je bent vlot en communiceert duidelijk
  • Je bent niet bang voor moeilijke telefoongesprekken
  • Je pikt snel nieuwe informatie op
  • Je bent flexibel en stressbestendig
  • Je neemt graag verantwoordelijkheid
  • Ervaring in legal, customer service, administratie of dossierbeheer is een plus, maar geen vereiste
  • Je krijgt een uitgebreide opleiding, o.a. rond onze producten, technische tekeningen en het CRM-systeem
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What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against EURES job mobility portal's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on EURES job mobility portal's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    EURES job mobility portal's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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The numbers game

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We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

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