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Open nowPosted 26 days ago

Managed Services Team Lead Job Posting

EURES job mobility portal314,718 open roles

Where
Agglomeratie ’s-Gravenhage, Netherlands
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Your applicationOpen nowManaged Services Team Lead Job PostingEURES job mobility portal · Agglomeratie ’s-Gravenhage, Netherlands

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on EURES job mobility portal's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.7%1 day
  2. 3.5%3 days
  3. 7.8%7 days
  4. 14.6%14 days
  5. 34.1%30 days
This job: posted 26 days ago

The posting

Success! Your application has been received. We will contact you as soon as possible! Managed Services Team Lead Location: Zoetermeer Start date: as soon as possible You are not a manager from a distance. You work closely with our engineers, understand the technology and know what it takes to successfully implement complex IT environments and then transfer them into a manageable operational setup. At the same time, you create structure, clear agreements, strong communication and continuous improvement. What will you do? As Managed Services Team Lead, you manage our engineers on a day-to-day basis. You make sure people know what is expected of them, work is planned effectively and agreements with customers are fulfilled. Your responsibilities include: - Leading, guiding and coaching engineers within Managed Services; - Monitoring capacity, planning, priorities and progress; - Ensuring clear allocation of responsibilities and ownership across the teams; - Monitoring quality, documentation and the handover of projects into managed services; - Identifying and resolving bottlenecks before they escalate; - Driving professional and proactive communication with customers; - Monitoring SLAs, agreements and operational KPIs; - Improving and standardizing work processes; - Collaborating with our Service Desk, SOC, Sales and other disciplines within Aumatics; - Contributing to technical and organizational decisions around our services; - Supporting complex customer issues and escalations; - Conducting regular employee conversations and contributing to their development. You do not need to carry out every technical change yourself, but you do need enough technical depth to challenge engineers, assess decisions and understand where risks may arise. Ideally, you bring: - HBO level of thinking and working; - Several years of experience in IT infrastructure, cloud, managed services or a comparable environment; - Experience as a team lead, ...

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  1. A CV for this posting

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  2. 25 readers review it

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    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on EURES job mobility portal's form

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  4. Every reply, sorted

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