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Open nowPosted 2 days ago

Manager

EURES job mobility portal552,729 open roles

Where
Groot-Rijnmond, Netherlands
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Your applicationOpen nowManagerEURES job mobility portal · Groot-Rijnmond, Netherlands

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on EURES job mobility portal's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

9.8% of postings close within 7 days. Measured by our own scanner across the market. EURES job mobility portal postings stay open a median of 6 days.

Share of postings closed within
  1. 1.9%1 day
  2. 3.9%3 days
  3. 9.8%7 days
  4. 15.6%14 days
  5. 33.9%30 days
This job: posted 2 days ago

EURES job mobility portal median: 6 days open

The posting

Manager Contactcenter Referentie: 10036544 Antwerpen Freelance Outsourcing Ben jij een ervaren leider in de bank- en verzekeringssector met een passie voor klantgerichtheid? In dit project als Manager Contactcenter leid je een dynamisch team en stimuleer je continue procesverbetering. Je bent verantwoordelijk voor het optimaliseren van klantcontact en het ontwikkelen van talenten binnen je team. Met een focus op efficiëntie en samenwerking zorg je voor een motiverende werkomgeving waar innovatie wordt aangemoedigd. Neem de volgende stap in je carrière en solliciteer nu! Beschrijving - Jij leidt het Contactcenter met focus op efficiëntie, zowel in dagelijkse operaties als bij veranderingen, om de klantwaarde te maximaliseren en de synergie met andere kanalen te bevorderen. - Jij ontwerpt, implementeert en monitort verbeteringen in toegewezen kanalen om klanttevredenheid te verhogen en processen te vereenvoudigen. - Jij werkt samen met het beleidsteam om een geïntegreerd model voor klantcontact te ontwikkelen en translateert dit naar operationele doelstellingen. - Jij draagt bij aan de ontwikkeling van prestatiestandaarden voor het Contactcenter in overeenstemming met het kanaalbeleid. - Jij faciliteert effectieve samenwerking tussen het Contactcenter en andere kanalen zoals digitaal en kantoren. - Jij organiseert de afdeling op een klantgerichte, kostenefficiënte manier, waarbij je individuele talenten en teams aanstuurt en ontwikkelt volgens het leiderschapsmodel en de waarden van de organisatie. - Jij waarborgt optimale personeelsinzet door de juiste medewerkers met de juiste vaardigheden op de juiste posities te plaatsen. - Jij inspireert en motiveert je team door afdelingsdoelstellingen duidelijk te communiceren en op te volgen. - Jij begeleidt collega's door middel van regelmatige feedback en coaching om doelstellingen en groei te realiseren. - Jij stimuleert continue procesverbeteringen binnen de afdeling door pijnpunten en ...

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One press. We do the rest.

  1. A CV for this posting

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  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on EURES job mobility portal's form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    EURES job mobility portal's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

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  5. Reply with AI

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