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Open nowPosted 30 days ago

Manager Account & Customer Support

EURES job mobility portal314,718 open roles

Where
Agglomeratie Leiden en Bollenstreek, Netherlands
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Your applicationOpen nowManager Account & Customer SupportEURES job mobility portal · Agglomeratie Leiden en Bollenstreek, Netherlands

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on EURES job mobility portal's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.7%1 day
  2. 3.5%3 days
  3. 7.8%7 days
  4. 14.6%14 days
  5. 34.1%30 days
This job: posted 30 days ago

The posting

NL EN FR Recepten We zijn opzoek een Manager Account & Customer Support (Fulltime 37.5 uur) Bij Verstegen komen commercie, klant en supply chain iedere dag bij elkaar. Als Manager Account & Customer Support zit je precies op dat snijvlak. Je geeft leiding aan een team dat ervoor zorgt dat klantvragen, orders en afspraken goed worden vertaald naar onze interne organisatie én andersom. Een belangrijke positie, want als er ergens iets verandert in de keten, merkt de klant dat uiteindelijk ook. Tegelijkertijd ligt er een mooie veranderopdracht. Verstegen is een organisatie met een lange historie en veel processen zijn in de loop der jaren meegegroeid. De komende jaren willen we verdere stappen zetten in digitalisering, slimmer werken en het professionaliseren van Account & Customer Support. Daarom zoeken we niet alleen iemand die de dagelijkse operatie kan aansturen, maar vooral een manager die vooruitkijkt, kansen ziet en mensen daarin meekrijgt. Je krijgt de verantwoordelijkheid over een ervaren team van ongeveer 12 collega's en wordt de verbindende schakel tussen onder andere Sales, Planning, Logistiek en FSQ. Dat vraagt om iemand die stevig in zijn of haar schoenen staat, verschillende belangen bij elkaar kan brengen en ook onder druk overzicht houdt. Krijg je energie van mensen ontwikkelen, processen verbeteren en bouwen aan een afdeling die klaar is voor de toekomst? Dan is dit een mooie volgende stap. Wat ga je doen? Als Manager Account & Customer Support ben je verantwoordelijk voor het Account & Customer Support team en het volledige Order-to-Cash-proces. Je zorgt ervoor dat de dagelijkse operatie goed draait, maar je belangrijkste opdracht gaat verder dan dat. Je ontwikkelt samen met het team een visie op waar Account & Customer Support de komende drie tot vijf jaar naartoe moet. Hoe kunnen processen slimmer? Welke werkzaamheden kunnen we digitaliseren? Hoe verbeteren we de samenwerking tussen commercie en supply c...

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