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Open nowPosted 30 days ago

Manager Operations

EURES job mobility portal314,718 open roles

Where
Twente, Netherlands
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Your applicationOpen nowManager OperationsEURES job mobility portal · Twente, Netherlands
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The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
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  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: posted 30 days ago

The posting

Delen: Soort dienstverband: Overig Omvang: Fulltime/parttime Uiterste sollicitatiedatum: 30-9-2026 Werkplek: Vcare Gemeente: Enschede Beroep: Overige Referentienummer: C342055 Contactpersoon: Manon Eekers Corporate Recruiter +31634267200 Enschede | (32-40 uur) Ben jij een ervaren operationeel leider met een sterke achtergrond in IT- en softwaredienstverlening? Weet jij als geen ander hoe je een team van vakspecialisten coacht, processen stroomlijnt en klanttevredenheid en partnerrelaties naar het hoogste niveau tilt. Bij Vcare Connect zoeken we een daadkrachtige Manager Operations die rust brengt in de operatie, sterke relaties opbouwt en onze verdere groei in goede banen leidt. Over de rol Als Manager Operations ben je verantwoordelijk voor de dagelijkse aansturing en continue verbetering van onze operationele dienstverlening. Je geeft direct leiding aan een gedreven team van circa 10 professionals, waaronder consultants, projectleiders en engineers. Je bent een hands-on manager die weet wat er speelt en wanneer de situatie daarom vraagt, zelf de operatie induikt. Jouw team is de spil in het succes van onze klanten in de zorgsector: zij verzorgen de implementatie van onze software, trainen gebruikers, voeren veranderprojecten uit en lossen complexe 3de-lijns tickets op. Daarnaast ben jij het centrale aanspreekpunt voor onze externe partners en leveranciers betrokken bij de dienstverlening aan klanten. Jij zorgt voor een vlekkeloze ketensamenwerking, de juiste balans tussen operationele excellentie en een optimale capaciteitsplanning. Je bent onderdeel van het managementteam en hebt vanuit Operations een belangrijke stem in de ontwikkeling van onze organisatie en dienstverlening. Wat ga je doen? - Klanttevredenheid: Zorgen voor een voorspelbare, hoogwaardige oplevering van projecten en een uitstekende service-ervaring voor onze klanten. Je draagt zorg voor actief peilen van de klantervaring e...

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