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Open nowPosted 115 days ago

Medewerker Customer Care

EURES job mobility portal370,340 open roles

Where
Flevoland, Netherlands
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Your applicationOpen nowMedewerker Customer CareEURES job mobility portal · Flevoland, Netherlands
  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on EURES job mobility portal's own form.

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The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. EURES job mobility portal postings stay open a median of 3 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.2%30 days
This job: posted 115 days ago

EURES job mobility portal median: 3 days open

The posting

A-ware Cheese B.V. Medewerker Customer Care Almere 32-40 uur Sales Ben jij graag degene die zorgt dat een klant verder kan? Vind je het leuk om contact te hebben met internationale klanten én te ontdekken wat er achter een bestelling gebeurt? Als Medewerker Customer Care in Almere leer je stap voor stap hoe onze klantprocessen werken. Met een buddy, regelmatige feedback en een duidelijk groeipad weet je waar je aan toe bent. Wat ga je doen? Van order tot levering: jij helpt klanten en zorgt dat afspraken goed worden opgevolgd. Je werkt samen met collega's uit onder andere logistiek, planning en commercie. Gaat iets anders dan verwacht? Dan zoek je uit wat er speelt en help je de klant verder. Jouw werkzaamheden bestaan uit: • Verwerken en opvolgen van klantorders; • Beantwoorden van internationale klantvragen; • Bewaken van afspraken en leveringen; • Oplossen van logistieke vraagstukken; • Schakelen met verschillende interne afdelingen; • Meedenken over betere klantprocessen. Jouw groeipad binnen Royal A-ware Bij Royal A-ware investeren we actief in jouw ontwikkeling. Jij krijgt begeleiding van een buddy, regelmatige feedbackmomenten en een duidelijk groeipad in jouw eerste jaar. Fase 1 | Oriëntatie & kennismaking (maand 1-2) Je maakt kennis met Royal A-ware, onze klanten en de volledige keten van productie tot levering. Jij leert de basis van Customer Care, werkt mee met collega's en ontdekt hoe exportprocessen en systemen werken. Fase 2 | Verdieping & participatie (maand 3-5) Je verwerkt zelfstandig standaard orders en leert hoe contractafspraken, logistiek en klantcommunicatie samenkomen. Ook ontwikkel je vaardigheden zoals prioriteiten stellen, nauwkeurig werken en professioneel communiceren. Fase 3 | Zelfstandig werken & eigenaarschap (maand 6-9) Je beheert je eigen klanten en orders, lost veelvoorkomende issues zelfstandig op en leert omgaan met deadlines en verstoringen. Samen met je leidinggevende stel je...

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