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Open nowPosted 25 hours ago

Medewerker Customer Service

EURES job mobility portal612,521 open roles

Where
West-Noord-Brabant, Netherlands
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Your applicationOpen nowMedewerker Customer ServiceEURES job mobility portal · West-Noord-Brabant, Netherlands

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on EURES job mobility portal's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

10.7% of postings close within 7 days. Measured by our own scanner across the market. EURES job mobility portal postings stay open a median of 9 days.

Share of postings closed within
  1. 2.0%1 day
  2. 4.4%3 days
  3. 10.7%7 days
  4. 16.1%14 days
  5. 34.1%30 days
This job: posted 25 hours ago

EURES job mobility portal median: 9 days open

The posting

Transport Frankrijk & Europa - Medewerker Customer Service (32-40 uur) Mederwerker Customer Service Ben jij een proactieve en klantgerichte professional die graag klanten ontzorgt en problemen oplost voordat ze ontstaan? Dan zijn wij op zoek naar jou! WAT ZIJN JE WERKZAAMHEDEN? Als Medewerker Customer Service vervul je de sleutelrol tussen onze klanten en de dagelijkse operatie. Je bent het vaste aanspreekpunt, signaleert vroegtijdig en zorgt dat zendingen gewoon goed gaan. Zo lever je met vakmanschap First Class Service. - Je bent eigenaar van klantvragen, van eerste aanvraag tot afgeleverde zending. Je begeleidt orders in ons TMS en monitort zendingen proactief, zodat je afwijkingen ziet voordat de klant ze merkt. - Je bent bereikbaar voor klanten via e-mail, telefoon en onze digitale kanalen en zorgt voor een snelle, heldere terugkoppeling. - Je zorgt voor een volledige, efficiënte en betrouwbare orderverwerking, waarbij je slim gebruikmaakt van onze AI-ondersteunde order entry, zodat opdrachten snel en foutloos verlopen. - Je stuurt mee op individuele en teamdoelen (KPI's), zoals leverbetrouwbaarheid en klanttevredenheid. - Je beheert klant- en stamdata en zorgt dat deze volledig, correct en actueel zijn. - Je identificeert afwijkingen, denkt oplossingsgericht mee en stemt dit af met de klant en met collega's in de operatie. Terugkerende knelpunten vertaal je naar verbetervoorstellen. - Je bouwt een duurzame relatie op met onze (internationale) opdrachtgevers en kent hun wensen, zodat je hen proactief informeert en ontzorgt. Wat verwachten wij van jou? arrow_downward_alt - 32-40 uur beschikbaar; - MBO+/HBO werk- en denkniveau; - Aantoonbare ervaring in Customer Service binnen transport en logistiek; - Je beschikt over goede computervaardigheden en beheerst Microsoft 365. Ervaring met een Transport Management Systeem (TMS) is een pré; - Daarnaast werk je graag met moderne digitale tools en weet je AI in te zetten om ...

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What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against EURES job mobility portal's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on EURES job mobility portal's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    EURES job mobility portal's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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The numbers game

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We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

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