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Open nowPosted 23 hours ago

Medewerker Customer Service Transport

EURES job mobility portal437,260 open roles

Where
Zuidoost-Friesland, Netherlands
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Your applicationOpen nowMedewerker Customer Service TransportEURES job mobility portal · Zuidoost-Friesland, Netherlands

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on EURES job mobility portal's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

8.1% of postings close within 7 days. Measured by our own scanner across the market. EURES job mobility portal postings stay open a median of 6 days.

Share of postings closed within
  1. 1.8%1 day
  2. 3.5%3 days
  3. 8.1%7 days
  4. 15.1%14 days
  5. 33.9%30 days
This job: posted 23 hours ago

EURES job mobility portal median: 6 days open

The posting

Medewerker Customer Service Transport Als customer service medewerker draag je bij aan een betrouwbare en klantgerichte uitvoering van transportzendingen. Je bent het eerste aanspreekpunt voor vragen, klachten en opdrachten. De functie omvat geen inhoudelijke transportplanning, maar richt zich op ritopvolging, klantcommunicatie en administratieve opvolging. - Medewerker Customer Service Transport Algemene informatie Binnen de functie zorg je voor tijdige en correcte informatievoorziening aan klanten en voor grip op afwijkingen binnen het transportproces. Je maakt onderdeel uit van de afdeling Customer Service Transport en rapporteert aan de Teamleider Customer Service. Vanuit onze locatie in Heerenveen werk je nauw samen met collega's van Customer Service, klanten, planners, chauffeurs en externe vervoerders/charters. Wat ga je doen? - Bewaken van voortgang van transportzendingen; - Signaleren van vertragingen, afwijkingen of bijzonderheden; - Klanten informeren over de status van een order; - Verwerken van orders, wijzigingen, of overige transportgegevens in de daarvoor bestemde systemen; - Volgen van klantvragen, klachten en afwijkingen en zorgen voor terugkoppeling en afhandeling; De functie vereist communicatieve vaardigheden, je bent servicegericht, nauwkeurig, een teamplayer en werkt gestructureerd. Je houdt overzicht in een tijdgevoelige werkomgeving waarin prioriteiten gedurende de dag kunnen verschuiven en zorgt dat klanten en collega's op het juiste moment over de juiste informatie beschikken. Wat neem je mee? - Je hebt MBO+ of HBO werk- en denkniveau; - Je hebt affiniteit met transport en logistiek; - Je kan zelfstandig werken, neemt initiatief en bent communicatief vaardig; - Je denkt probleemoplossend en kan goed prioriteren; - Ervaring in een soortgelijke functie is een prè! - Bij voorkeur heb je ervaring met het werken met een Transport Management Systeem (TMS); - Je beschikt over een goede beheersing van de Ne...

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  1. A CV for this posting

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  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on EURES job mobility portal's form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

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  5. Reply with AI

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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