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Open nowPosted 2 days ago

Medewerker ICT-Servicedesk

EURES job mobility portal571,824 open roles

Where
Overig Zeeland, Netherlands
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Your applicationOpen nowMedewerker ICT-ServicedeskEURES job mobility portal · Overig Zeeland, Netherlands
  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on EURES job mobility portal's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

10.3% of postings close within 7 days. Measured by our own scanner across the market. EURES job mobility portal postings stay open a median of 6 days.

Share of postings closed within
  1. 2.0%1 day
  2. 4.2%3 days
  3. 10.3%7 days
  4. 15.9%14 days
  5. 34.1%30 days
This job: posted 2 days ago

EURES job mobility portal median: 6 days open

The posting

Medewerker ICT-Servicedesk **Medewerker ICT-Servicedesk** Als Medewerker ICT-Servicedesk ben je het eerste aanspreekpunt voor gebruikers bij vragen en storingen rondom ICT. Je zorgt ervoor dat problemen met hardware, software en andere ICT-voorzieningen snel en klantgericht worden opgelost en bewaakt het volledige proces van melding tot oplossing. Naast de dagelijkse eerstelijnsondersteuning houd je je bezig met het installeren en beheren van ICT-apparatuur, de administratie van ICT-middelen en ondersteuning van onder andere audiovisuele systemen. Je werkt daarbij nauw samen met tweedelijnsspecialisten en draagt actief bij aan het verbeteren en moderniseren van de ICT-dienstverlening. **Wat je gaat doen:** * Fungeren als eerste aanspreekpunt voor ICT-gerelateerde vragen en storingen; * Registreren, analyseren, oplossen en opvolgen van gebruikersvragen en ICT-meldingen; * Telefonisch, persoonlijk en schriftelijk ondersteunen en adviseren van gebruikers; * Installeren, configureren, uitleveren en innemen van hardware; * Administreren van ICT-apparatuur en bijbehorende gebruiksovereenkomsten; * Beheren en actueel houden van ICT-middelen in de CMDB; * Afvoeren van afgeschreven hardware volgens de geldende procedures; * Ondersteunen bij storingen en vraagstukken rondom hardware en software; * Registreren en bewaken van de voortgang en status van werkzaamheden in het ticketsysteem; * Samenwerken met tweedelijnsspecialisten bij complexere ICT-vraagstukken; * Afstemmen met externe partijen wanneer dit nodig is voor het oplossen van problemen; * Ondersteunen en beheren van audiovisuele systemen; * Beheren en ondersteunen van multifunctionals, scanners en bijzondere printers; * Opstellen van gebruikershandleidingen wanneer dit nodig is; * Bijdragen aan het verbeteren, optimaliseren en moderniseren van de ICT-voorzieningen. **Wat jij meebrengt:** * Een afgeronde ICT-opleiding op minimaal mbo 4-niveau **(harde eis)**; * Min...

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