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Open nowPosted 114 days ago

Medewerker IT Servicedesk

EURES job mobility portal612,521 open roles

Where
Groot-Amsterdam, Netherlands
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Your applicationOpen nowMedewerker IT ServicedeskEURES job mobility portal · Groot-Amsterdam, Netherlands
  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on EURES job mobility portal's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

10.7% of postings close within 7 days. Measured by our own scanner across the market. EURES job mobility portal postings stay open a median of 9 days.

Share of postings closed within
  1. 2.0%1 day
  2. 4.4%3 days
  3. 10.7%7 days
  4. 16.1%14 days
  5. 34.1%30 days
This job: posted 114 days ago

EURES job mobility portal median: 9 days open

The posting

Handig om te weten Maarssen MBO 40 uur per week 2610-3200 Of stuur een app Medewerker IT Servicedesk Organisatie Ben jij servicegericht, communicatief sterk en krijg je energie van het helpen van gebruikers bij IT-vraagstukken? Voor een toonaangevende organisatie binnen een dynamische en maatschappelijk relevante sector zoeken wij een enthousiaste Medewerker IT Servicedesk. In deze rol ben jij het eerste aanspreekpunt voor eindgebruikers en zorg je ervoor dat IT-vragen en storingen snel en professioneel worden afgehandeld. Wil jij werken in een omgeving waar dienstverlening, samenwerking en ontwikkeling centraal staan? Dan is deze functie iets voor jou! Arbeidsvoorwaarden Bij igen staat jouw ontwikkeling centraal. Daarom kun je rekenen op: - Een salaris tussen €2.610,- en €3.200,-, afhankelijk van ervaring; - Leaseauto of volledige reiskostenvergoeding; - Opleidings- en certificeringsmogelijkheden, zoals ITIL, Microsoft 365 en Azure; - Persoonlijke begeleiding en een ontwikkelplan afgestemd op jouw ambities; - Een uitdagende werkomgeving met veel ruimte voor eigen initiatief; - Een betrokken organisatie waarin jij geen nummertje bent, maar een collega. Over de rol Als Medewerker IT Servicedesk ben jij het eerste aanspreekpunt voor gebruikers met IT-gerelateerde vragen en storingen. Je registreert, analyseert en behandelt meldingen via het IT-servicemanagementsysteem en zorgt ervoor dat gebruikers snel weer verder kunnen met hun werkzaamheden. Jouw werkzaamheden bestaan onder andere uit: - Aannemen, registreren en afhandelen van incidenten en serviceverzoeken; - Analyseren en oplossen van 1e lijns IT-vraagstukken; - Bewaken van de voortgang van meldingen en gebruikers proactief informeren over de status; - Samenwerken met IT-specialisten en externe leveranciers om complexe incidenten op te lossen; - Correct administratief verwerken van meldingen en oplossingen; - Signaleren van terugkerende problemen en aandragen v...

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