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Open nowPosted 19 hours ago

Medewerker Klant Support

EURES job mobility portal437,260 open roles

Where
Agglomeratie ’s-Gravenhage, Netherlands
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Your applicationOpen nowMedewerker Klant SupportEURES job mobility portal · Agglomeratie ’s-Gravenhage, Netherlands
  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on EURES job mobility portal's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

15.1% of postings close within 7 days. Measured by our own scanner across the market. EURES job mobility portal postings stay open a median of 6 days.

Share of postings closed within
  1. 2.4%1 day
  2. 6.5%3 days
  3. 15.1%7 days
This job: posted 19 hours ago

EURES job mobility portal median: 6 days open

The posting

Medewerker Klant Support __jobinformationwidget.freetext.LocationText__ REF7953D Plača: EUR 2,980 - EUR 4,100 / monthly Bedrijfsomschrijving Wasco en Rexel Nederland slaan de handen ineen om de energietransitie te versnellen. Samen groeien we naar één krachtige organisatie die klanten helpt met slimme en toekomstbestendige oplossingen in installatie- en electrotechniek. Bij Wasco werk je in een dynamische omgeving met volop ontwikkelmogelijkheden en lever je een directe bijdrage aan een duurzamer Nederland. Vacatureomschrijving Als Medewerker Klant Support bij Rexel ben je het gezicht van ons online kanaal. Jij zorgt ervoor dat digitale vragen van klanten en prospects snel en goed worden beantwoord, zodat klanten zich gehoord voelen en aan Rexel verbonden blijven. Je bent de schakel tussen klanten, collega's op de vestigingen en de interne afdelingen die achter de webshop staan. Je maakt deel uit van het team Rexel Online Service en werkt onder leiding van de manager E-Business. Samen zorgen jullie voor een soepele online klantervaring en een professionele serviceomgeving in onze webshop. Het is een veelzijdige functie waarin je dagelijks in contact staat met klanten en veel verantwoordelijkheid krijgt. Je beantwoordt niet alleen vragen, maar signaleert ook wat er speelt en denkt mee over verbeteringen van het online kanaal. Wat je doet - Zo snel en goed mogelijk beantwoorden van digitale klantvragen; - Ondersteunen van klanten in het digitale registratieproces; - Afhandelen van veelvoorkomende vragen via het online kanaal, zoals debiteurenaanvragen, het resetten van wachtwoorden en het activeren van gebruikersaccounts; - Actief betrekken van collega's op de vestigingen bij het oplossen van klantvragen; - Dagelijks afhandelen van de vragen in de E-Business mailboxen en interne vragen/verzoeken; - Signaleren van foutieve productinformatie op de webshop en doorgeven aan de verantwoordelijke afdeling; - Opstellen van rappo...

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  2. 25 readers review it

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    The review screen in CV Rocket: how each CV was read, round by round.
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Why it works

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  • Who got the interview, and who heard nothing

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The numbers game

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