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Open nowPosted 56 days ago

Medewerker Klantcontact Center

EURES job mobility portal502,750 open roles

Where
IJmond, Netherlands
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Your applicationOpen nowMedewerker Klantcontact CenterEURES job mobility portal · IJmond, Netherlands
  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on EURES job mobility portal's own form.

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The clock on this job

Early applications get read.

9.0% of postings close within 7 days. Measured by our own scanner across the market. EURES job mobility portal postings stay open a median of 6 days.

Share of postings closed within
  1. 1.8%1 day
  2. 3.9%3 days
  3. 9.0%7 days
  4. 15.5%14 days
  5. 34.1%30 days
This job: posted 56 days ago

EURES job mobility portal median: 6 days open

The posting

Werkenbij Logchies Medewerker Klantcontact Center Beverwijk 32-40 uur Dit krijg je van ons - Arbeidsvoorwaarden volgens de Bouw-Cao - Een bonusregeling tot 8% van het bruto jaarsalaris - Mogelijkheden om door te groeien in functie Dit breng je mee - Ervaring in de klantenservice of administratie - Klantgericht en niet bang om te bellen - Bekend met een technische of servicegerichte omgeving EtroHuipen en Logchies in een notendop - Dé verduurzamingspartner in de regio - Innovatieve familiebedrijven in een goedlopende fusie - Werkplezier wordt beoordeeld met een 8,7 Over deze functie Als Medewerker Klant Contact Center ben jij de spil tussen klanten, servicemonteurs, projectbegeleiders en andere betrokken afdelingen. Je zorgt ervoor dat reparatieverzoeken en andere werkzaamheden goed worden gepland en opgevolgd, met oog voor klanttevredenheid én een efficiënte uitvoering. Je werkt voornamelijk vanuit Amsterdam en kunt ook worden ingezet in onze teams in Beverwijk en Wormerveer. We zoeken collega's voor minimaal 32 uur per week die flexibel inzetbaar zijn tussen 08:00 en 20:00 uur en bereid zijn om avonddiensten te werken. Je gaat samenwerken met 7 andere collega's binnen het KCC. Wat ga je doen - Je plant en coördineert afspraken tussen servicemonteurs, projectbegeleiders en klanten - Je schakelt proactief bij wijzigingen in de planning, bijvoorbeeld door ziekte, spoedopdrachten of andere verstoringen - Je bewaakt afspraken en de voortgang van werkzaamheden, inclusief het opvolgen van uitstaande opdrachten - Je beantwoordt vragen van klanten en collega's over geplande werkzaamheden - Je werkt samen met servicemonteurs, projectbegeleiders en andere afdelingen om de dienstverlening verder te optimaliseren - Je zorgt voor een correcte administratieve verwerking van afspraken en opdrachten in het planningssysteem Wie wij zoeken - Je hebt bij voorkeur ervaring in de klantenservice, administratie of logistiek en voelt j...

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