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Open nowPosted 42 days ago

Medewerker klantendienst

EURES job mobility portal123,805 open roles

Where
Hasselt, Belgium
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Your applicationOpen nowMedewerker klantendienstEURES job mobility portal · Hasselt, Belgium
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  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

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The clock on this job

Early applications get read.

7.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.3%3 days
  3. 7.7%7 days
  4. 14.0%14 days
  5. 33.7%30 days
This job: posted 42 days ago

The posting

Wie zijn wij

Wij zijn Kinetico Aquacare. Noem ons gerust een kei in waterbehandeling.

Misschien ken je onze waterontharders en drinkwatersystemen al?

Onze teller staat intussen op 50 jaar ervaring. Geen toeval, want het Kinetico Aquacare team gaat elke dag als een speer. Voor een straffe service en voor goed advies op maat.

We dragen actief bij tot een aangename, gezonde en duurzame levensstijl en maken de wereld zo een beetje beter.

Voor onze vestiging in Herk-de-Stad zijn we op zoek naar een Medewerker Klantendienst.

Ben jij een gedreven planner met een passie voor klantenservice en hou je ervan om in een technische omgeving te werken? Zoek je een dynamische job waarin je jouw talent voor plannen en organiseren optimaal kan benutten?

Dan hebben we de uitdaging voor jou!

Wat ga je doen?

  • Opstellen van de planning voor onze techniekers, waarbij je rekening houdt met de meest efficiënte routes, technische vereisten en klantbehoeften
  • Correct verwerken van bestelbonnen in ons ERP-systeem
  • Telefonisch contact met klanten om afspraken in te plannen
  • Duidelijke en transparante communicatie met techniekers en klanten over wijzigingen in de planning
  • Beantwoorden van klantvragen via telefoon en e-mail
  • Accuraat verwerken van gegevens in ons ERP-systeem en planningssoftware

Naar wie zijn we op zoek?

  • Je hebt een bachelor in een logistieke richting of minimaal drie jaar relevante werkervaring
  • Je bent nauwkeurig, klantgericht en oplossingsgericht
  • Technische affiniteit is een pluspunt, of je bent bereid om je technische kennis snel eigen te maken
  • Je werkt gestructureerd en neemt verantwoordelijkheid binnen het team
  • Sterke communicatieve en organisatorische vaardigheden
  • Goede kennis van MS Office; ervaring met SAP of planningssoftware is een troef
  • Talenkennis: Nederlands (zeer goed), Frans (goed), Engels (goed)
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