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Open nowPosted 61 days ago

Medewerker Klantenservice

EURES job mobility portal314,718 open roles

Where
Sint-Niklaas, Belgium
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Your applicationOpen nowMedewerker KlantenserviceEURES job mobility portal · Sint-Niklaas, Belgium
  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on EURES job mobility portal's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.7%1 day
  2. 3.5%3 days
  3. 7.8%7 days
  4. 14.6%14 days
  5. 34.1%30 days
This job: posted 61 days ago

The posting

Zoek jij een veelzijdige functie waarin jouw communicatieve talent en organisatorische skills écht het verschil maken? In deze dynamische logistieke omgeving ben jij de cruciale schakel die service naar een hoger niveau tilt.

In de rol van Medewerker Klantenservice neem je de regie over het volledige klanttraject. Van orderverwerking tot klachtenafhandeling en de ontvangst van bezoekers, jij bewaart het overzicht, denkt in oplossingen en garandeert een hoogwaardige service van A tot Z.

Hoe zal jouw takenpakket eruit zien?

  • Je voert bestellingen foutloos in, volgt de status op en bewaakt de levertermijnen.
  • Je staat klanten en leveranciers telefonisch en per mail te woord over leveringen, productinfo, het klantportaal en retourzendingen.
  • Je handelt klachten professioneel af, zoekt snel naar oplossingen en koppelt verbetervoorstellen terug aan de logistieke keten.
  • Waar nodig help je de receptie met de ontvangst van bezoekers, het beheer van de centrale mailbox/telefoon en facilitaire taken (zoals vergaderruimtes klaarzetten,...).
  • Je denkt actief mee over hoe we onze administratieve workflows en klantenservice nóg slimmer en efficiënter kunnen inrichten.

Wat verwachten wij van jou?

  • Je beschikt over een bachelordiploma of bent gelijkwaardig door ervaring.
  • Je hebt een eerste ervaring binnen een klantgerichte rol of hebt een relevant hoger diploma voor deze functie.
  • Je communiceert vloeiend in het Nederlands, je spreekt vlot Frans en een woordje Engels.
  • Je bent communicatief, stressbestendig en punctueel.
  • Je durft initiatief nemen, hebt een proactieve houding en bent oplossingsgericht.
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  1. A CV for this posting

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  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.
  3. We apply on EURES job mobility portal's form

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    An application in CV Rocket: every answer filled in on the employer's form.
  4. Every reply, sorted

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    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.
  5. Reply with AI

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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Why it works

3×

more interviews than doing it yourself with ChatGPT.

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  • How it was written, and how the review scored it
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  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

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The numbers game

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By hand5–10
With CV Rocket100
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Before you press

Straight answers

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We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

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