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Open nowPosted 11 days ago

Medewerker Klantenservice

EURES job mobility portal314,718 open roles

Where
Zuidoost-Noord-Brabant, Netherlands
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Your applicationOpen nowMedewerker KlantenserviceEURES job mobility portal · Zuidoost-Noord-Brabant, Netherlands
  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on EURES job mobility portal's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: posted 11 days ago

The posting

040-2308888 Medewerker klantenservice Eindhoven Kom jij ons team versterken? Medewerker klantenservice Eindhoven Kom jij ons team versterken? Locatie Eindhoven Salaris € 2.732 - € 2.900 Werkweek 24 - 40 uur Hou jij van klantcontact, ben je servicegericht én commercieel en wil je dagelijks iets betekenen voor anderen? Dan is dit misschien wel jouw volgende stap. Als medewerker klantenservice bij Bosman & MediReva ben jij hét aanspreekpunt voor onze klanten en zorgverleners. Je helpt mensen met vragen, bestellingen en meldingen en zorgt ervoor dat zij zich gehoord, begrepen en goed geholpen voelen. Geen dag is hetzelfde. Je hebt veel telefonisch contact, werkt nauw samen met collega's en gebruikt jouw productkennis en communicatieve vaardigheden om klanten zo goed mogelijk te ondersteunen. Je start je dag samen met je collega's met een kort teamoverleg. Jullie bespreken de prioriteiten en verdelen de werkzaamheden. Daarna ga je aan de slag met het helpen van onze klanten. Als klantenservice medewerker ben je het eerste aanspreekpunt voor klanten en zorgverleners. Het grootste deel van je werkdag heb je telefonisch en digitaal contact. Je beantwoordt vragen, geeft advies over onze medische hulpmiddelen en verwerkt bestellingen, meldingen en klachten. Je luistert goed, stelt de juiste vragen en brengt de situatie van de klant helder in kaart. Met jouw persoonlijke en warme benadering stel je klanten op hun gemak en zorg je voor een passende oplossing. Daarbij werk je volgens de geldende processen, richtlijnen en afspraken met zorgverzekeraars. Naast het directe klantcontact houd je je bezig met: - het zorgvuldig vastleggen van klantcontact en administratieve gegevens; - het afstemmen met collega's en andere interne teams; - het signaleren van mogelijkheden om onze dienstverlening en processen te verbeteren; - het bijhouden en uitbreiden van je productkennis via trainingen en e-learnings. Je werkt binnen een ...

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