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Open nowPosted 33 days ago

Medewerker klantenservice logistiek (32-40 uur)

EURES job mobility portal467,691 open roles

Where
Veluwe, Netherlands
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Your applicationOpen nowMedewerker klantenservice logistiek (32-40 uur)EURES job mobility portal · Veluwe, Netherlands
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  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on EURES job mobility portal's own form.

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The clock on this job

Early applications get read.

8.4% of postings close within 7 days. Measured by our own scanner across the market. EURES job mobility portal postings stay open a median of 6 days.

Share of postings closed within
  1. 1.8%1 day
  2. 4.0%3 days
  3. 8.4%7 days
  4. 15.4%14 days
  5. 34.3%30 days
This job: posted 33 days ago

EURES job mobility portal median: 6 days open

The posting

IntroductieKlantgerichtheid is waar jij voor staat. Als Medewerker Klantenservice Logistiek ben jij de verbindende schakel tussen onze klanten en de interne organisatie binnen het logistieke proces. Je hoeft geen logistiek specialist te zijn: wij vinden het belangrijker dat je servicegericht bent, graag samenwerkt en openstaat om te leren. Dan is dit een mooie functie voor jou! FunctiebeschrijvingIn deze functie ben jij het eerste aanspreekpunt voor interne collega's en externe klanten bij logistieke vragen, meldingen en serviceverzoeken. Jij vormt de verbindende schakel tussen klant, distributiecentrum, inkoop en andere interne afdelingen en zorgt dat meldingen correct, tijdig en volledig worden afgehandeld. Je bewaakt het overzicht en draagt actief bij aan een professionele logistieke dienstverlening. Je ondersteunt de organisatie in alle dagelijkse logistieke serviceprocessen. Denk aan: Meldingen & Serviceverzoeken - Je bent het 1e aanspreekpunt voor meldingen over bestellingen, lopende orders, leveringen en andere logistieke zaken. - Je analyseert meldingen, zoekt naar passende oplossingen en coördineert de volledige afhandeling. - Je verwerkt alle meldingen nauwkeurig in het CRM systeem (servicegedeelte). - Je zorgt voor een hoge bereikbaarheid en tijdige opvolging van meldingen.

Vragen beantwoorden & doorzetten - Je beantwoordt logistieke vragen van collega's, klanten en andere betrokkenen of zet deze door naar de juiste afdeling. - Je verwerkt vragen en antwoorden in het klantensysteem. - Je onderhoudt proactief contact over zendingen, orderissues, warehouse transport en andere logistieke onderwerpen.

Signaleren, monitoren & rapporteren - Je signaleert trends in meldingen en knelpunten in het logistieke proces. - Je monitort klantmeldingen en initieert passende acties. - Je levert input voor rapportages en verbetervoorstellen.

Samenwerking & interne afstemming - Je stemt af met verschillende afdelingen zoals inkoop, distri

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