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Open nowPosted 20 hours ago

Medewerker Operationele Ondersteuning & Advies

EURES job mobility portal314,718 open roles

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Arnhem/Nijmegen, Netherlands
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Your applicationOpen nowMedewerker Operationele Ondersteuning & AdviesEURES job mobility portal · Arnhem/Nijmegen, Netherlands
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  4. 14.3%14 days
  5. 33.7%30 days
This job: posted 20 hours ago

The posting

Medewerker operationele ondersteuning & advies in Arnhem Word medewerker operationele ondersteuning & advies in Arnhem. Help grootzakelijke klanten met complexe energievraagstukken. Verdien tot € 4.500,00 p.m. Solliciteer direct 32 - 40 uur per week Tussen €3.300 en €4.500 Per maand Wat ga je doen? Ben jij analytisch sterk, los je graag complexe vraagstukken op en zet jij de klant altijd centraal? Dan zijn wij op zoek naar jou voor de functie van medewerker operationele ondersteuning & advies in Arnhem. De energietransitie brengt grote uitdagingen met zich mee voor grootzakelijke klanten en jij speelt hierin een belangrijke rol door hen te helpen bij uiteenlopende vraagstukken over aansluitingen en energiecontracten. Jouw werk als medewerker operationele ondersteuning & advies In deze rol kijk je verder dan de vraag die wordt gesteld en zoek je naar de best passende oplossing voor de klant én de mogelijkheden binnen het energienet. Je werkzaamheden bestaan uit een combinatie van klantcontact en administratie. Ongeveer 30% van je tijd ben je telefonisch in contact met klanten en 70% besteed je aan het verwerken van aanvragen, wijzigingen en complexe klantvraagstukken. Je houdt je onder andere bezig met het beantwoorden van vragen over energievoorzieningen en het adviseren over passende contractvormen. Daarnaast beoordeel en verwerk je contractaanvragen en administratieve wijzigingen. Je analyseert de daadwerkelijke behoefte achter een klantvraag en stemt af met collega's om tot de beste oplossing te komen. Ook ondersteun je klanten bij vraagstukken rondom netcongestie en beschikbare congestieproducten. Werktijden In deze functie werk je van maandag tot en met vrijdag. De werkzaamheden vinden plaats in Arnhem, waarbij je de mogelijkheid hebt om gedeeltelijk vanuit huis te werken. Wat wij bieden - Een salaris van € 3.300,00 tot € 4.500,00 bruto per maand; - Je kan al starten op 7 september; - Werken bij een mooie werkgeve...

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