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Open nowPosted 27 hours ago

Medewerker Service & Planning

EURES job mobility portal314,718 open roles

Where
Zuid-Limburg, Netherlands
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Your applicationOpen nowMedewerker Service & PlanningEURES job mobility portal · Zuid-Limburg, Netherlands

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on EURES job mobility portal's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.7%1 day
  2. 3.5%3 days
  3. 7.8%7 days
  4. 14.6%14 days
  5. 34.1%30 days
This job: posted 27 hours ago

The posting

Medewerker Service & Planning Locatie Sittard Opdrachtgever Wealer Achter de schermen van onze drukke werkplaatsen draait alles om timing, communicatie en precisie. Als Medewerker Service & Planning binnen ons Klant Contact Centrum (KCC) ben jij de regisseur van deze keten. Je zorgt ervoor dat onze monteurs direct efficiënt aan de slag kunnen en dat de klant vooraf exact weet waar hij aan toe is. Geen standaard planningswerk, maar een spilfunctie waarin jouw technische inzicht en klantgerichtheid samenkomen. Als Medewerker Service & Planning speel jij een cruciale rol in de klantreis. Jij pakt de inhoudelijke voorbereiding van geplande werkplaatsafspraken op en zorgt ervoor dat zowel de klant als de werkplaats vooraf precies weten waar ze aan toe zijn. Jouw dagelijkse werkzaamheden bestaan uit: - Werkorders voorbereiden: Je controleert en vult klant-, voertuig- en plangegevens aan. - Historie induiken: Je beoordeelt de onderhoudshistorie en bepaalt nauwkeurig welke werkzaamheden nodig zijn. - Klantadvies op maat: Je neemt telefonisch of digitaal contact op met de klant om werkzaamheden, kosten, aanvullende opties en vervangend vervoer te bespreken. - Kwaliteitscontrole: Je controleert proactief op openstaande recalls en fabrieksacties. - Garantie & Coulance : Je bereidt garantieclaims en coulancewerkzaamheden inhoudelijk voor. - Capaciteit optimaliseren: Je stemt af met de serviceafdelingen om de werkplaatsplanning zo efficiënt mogelijk te benutten. Profiel Je bent nauwkeurig, denkt altijd een stap vooruit en krijgt energie van het uitzoeken van complexe gegevens. Je bent communicatief ijzersterk en schakelt moeiteloos tussen de klant, je collega's van het KCC en de serviceafdelingen op onze vestigingen. Daarnaast breng je mee: - MBO+ werk- en denkniveau , bij voorkeur met een afgeronde commerciële of technische opleiding. - Basiskennis van voertuigsystemen en auto-onderhoud. - Digitale vaardigheid , waardoor je snel je weg ...

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    The review screen in CV Rocket: how each CV was read, round by round.

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