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Open nowPosted 51 days ago

Medewerker Servicedesk B

EURES job mobility portal314,718 open roles

Where
Noord-Drenthe, Netherlands
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Your applicationOpen nowMedewerker Servicedesk BEURES job mobility portal · Noord-Drenthe, Netherlands

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on EURES job mobility portal's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: posted 51 days ago

The posting

Yellow Friday Opdrachten Sogeti Nederland B.V. Medewerker Servicedesk B (3fte) - DICTU Medewerker Servicedesk B (3fte) - DICTU Info Functie Medewerker Servicedesk B (3fte) - DICTU Locatie Assen Drenthe Uren per week 36 uren per week 10:00 Reageren op deze opdracht? Dit doe je op Striive. Rolomschrijving en taakafspraken Tarief: maximaal 60,- Opdrachtomschrijving - Fungeren als eerste aanspreekpunt voor de eindgebruiker en bieden van ondersteuning. - Indien mogelijk de call direct oplossen. - Registreren van binnenkomende meldingen in de servicemanagement tool TOPdesk. - Analyseren van meldingen om eventuele problemen te detecteren en signaleren. - Routeren van meldingen naar andere behandelaarsgroepen waar nodig. - Voortgangsbewaking van openstaande meldingen. - Informeren van eindgebruikers over de status van de Hier geen eisen openstaande melding. - Verstrekken van informatie over procedures voor aanvragen en gebruik van ICT middelen. - Controleren op mandaathouder van wensen opnemen, maar binnenkomende aanvragen. verderop in het daarvoor bestemde gedeelte Achtergrond opdracht Als medewerker binnen het team Servicedesk van de divisie KODA (Kwaliteit, Ondersteunende Diensten en Advies) ben je samen met je collega's verantwoordelijk voor de dagelijkse ICT dienstverlening voor diverse opdrachtgevers binnen het Ministerie van Economische Zaken en Klimaat (EZK) en het Ministerie van Landbouw, Visserij, Voedselzekerheid en Natuur (LVVN). Op dit moment beslaat de te bedienen gebruikersorganisatie uit ca. 20.000 medewerkers. Deze functie is op de Frontoffice heeft vanaf Q4-2026 als standplaats Assen Eisen - Afgeronde opleiding MBO-4 ICT-Beheer of MBO-4 Service en Support - Minimaal 1 jaar aantoonbare ervaring in ICT-gebruikersondersteuning (incl. stage), aantoonbaar in cv of motivatie - Maximale reisafstand tot standplaats 1 uur - 36 uur per week beschikbaar Wensen - Minimaal 0,5 jaar aantoonbare ervaring met T...

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  1. A CV for this posting

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  2. 25 readers review it

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    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on EURES job mobility portal's form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

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  5. Reply with AI

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