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Open nowPosted 28 days ago

Nieuwe Medewerker Retouren & Klantoplossingen

EURES job mobility portal370,340 open roles

Where
Midden-Limburg, Netherlands
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Your applicationOpen nowNieuwe Medewerker Retouren & KlantoplossingenEURES job mobility portal · Midden-Limburg, Netherlands
  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on EURES job mobility portal's own form.

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The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. EURES job mobility portal postings stay open a median of 3 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.2%30 days
This job: posted 28 days ago

EURES job mobility portal median: 3 days open

The posting

Medewerker Retouren en Klantoplossingen 32 tot 40 uur Startsalaris € 2.603,- € 3.038,- (bruto op basis van 40 uur per week) Solliciteer nu Word jij onze nieuwe Medewerker Retouren & Klantoplossingen? Een klant een goede oplossing bieden, een retour correct verwerken of een vertraagde bestelling weer op de rit hebt gekregen. Dáár haal jij toch ook voldoening uit? Kom werken bij Medicura en ontdek hoe trots dit je maakt. Dit maakt jou trots Jij bent iemand die van aanpakken weet. Niet alleen omdat je graag bezig bent in het magazijn, maar ook omdat je energie krijgt van het oplossen van problemen en het helpen van klanten. Je begrijpt dat achter iedere webshopbestelling, retourzending of klacht een klant zit die op een passende oplossing wacht. En precies daar maak jij het verschil. Als Medewerker Retouren & Klantoplossingen ben jij de verbindende schakel tussen het magazijn, de klantadviseurs, leveranciers en vervoerders. Jij houdt overzicht over webshoporders, bewaakt levertijden en signaleert afwijkingen voordat ze voor problemen zorgen. Gaat er toch iets mis? Dan zorg jij ervoor dat de klant snel en duidelijk wordt geïnformeerd en geholpen. Daarnaast ben jij verantwoordelijk voor het gehele retourproces. Je ontvangt en controleert retourzendingen, beoordeelt de staat van artikelen en verwerkt deze correct in Business Central. Ook coördineer je garantieaanvragen en leveranciersretouren en zorg je ervoor dat de administratieve afhandeling zorgvuldig verloopt. Jij kijkt verder dan alleen het verwerken van een retour of klacht. Door retourredenen en klantmeldingen te analyseren, zie jij kansen om processen slimmer en beter in te richten. Zo lever je een belangrijke bijdrage aan zowel de klanttevredenheid als de kwaliteit van onze dienstverlening. Geen dag is hetzelfde. Je bent uitvoerend aan het werk in het magazijn, maar draagt ook actief bij aan de klanttevredenheid en procesverbetering. Het ene moment controleer je re...

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